Customer reviews from bestbuy-ca
KoziSense - KZ-A18 Massage Chair Full Body,Zero Gravity SL-Track Shiatsu,Back Heat,Voice Control,Body Scan,Legrest Extension - Black and Brown
Average customer rating
4.8
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
3
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for KoziSense - KZ-A18 Massage Chair Full Body,Zero Gravity SL-Track Shiatsu,Back Heat,Voice Control,Body Scan,Legrest Extension - Black and Brown
Customer Rating
5
Kozisense fulfills!!!
on August 19, 2026
Posted by: Kathy D
from Belle River
So far, it’s great. Love the various automated cycles. A session on the chair with full power is invigorating!!!!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Good Price with Great Features
on June 5, 2026
Posted by: RCinRH
from GTA area
First of all, this is a very modern looking massage chair, with lots of features and options.
It offers Auto modes A through L, in each of these modes, it massages your feet with rollers, your bottom and all the way up to your shoulders and neck areas. Each mode focuses on different parts of your body. It also uses air bags to massage your arms and shoulders too. You may only focus on your neck and shoulders. It can heat up your thighs and upper back too, though I would like to have the heat a little warmer than it offers.
It also offers manual modes too. There are options to set rollers and air bags strength.
I only use it for about two weeks and still exploring the options.
Minor issues is that it is not very easy to get on and off the chair because of the foot rest is a bit high off the ground level, and there are air bags in the foot rests.
Also the AI voice assistant can be a bit annoying at times when it accidentally triggered by TV sound or people’s conversations.
Overall for the price, it is a great buy.
It offers Auto modes A through L, in each of these modes, it massages your feet with rollers, your bottom and all the way up to your shoulders and neck areas. Each mode focuses on different parts of your body. It also uses air bags to massage your arms and shoulders too. You may only focus on your neck and shoulders. It can heat up your thighs and upper back too, though I would like to have the heat a little warmer than it offers.
It also offers manual modes too. There are options to set rollers and air bags strength.
I only use it for about two weeks and still exploring the options.
Minor issues is that it is not very easy to get on and off the chair because of the foot rest is a bit high off the ground level, and there are air bags in the foot rests.
Also the AI voice assistant can be a bit annoying at times when it accidentally triggered by TV sound or people’s conversations.
Overall for the price, it is a great buy.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great Chair really good price aswell
on May 12, 2026
Posted by: The Playmaker
from Trenton, Ontario
I’m loving it so far, it was exactly what I was looking for to fix or help with my lower back issues and for the price I was pleased highly recommend.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Fantastic
on January 6, 2026
Posted by: Tiny
from Amherstburg, Ontario
This chair is the best investment I have ever made. Exactly as it was described but BETTER. Works so well and the nicest piece of furniture in the house. I would very strongly recommend this chair to everyone. So very happy and I sure hope to have theis chair around for a long time to come.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca