Customer reviews from Logitech
Logitech - MX MASTER 3S Performance Wireless Mouse - Darkfield - Wireless - 32.81 ft - Bluetooth/Radio Frequency - 2.40 - Wireless - Gray
Average customer rating
4.5
(949 Reviews)
Rating breakdown 949 reviews
5 Stars
689
4 Stars
117
3 Stars
71
2 Stars
36
1 Star
36
78%of customers recommend this product.
(
43 out of
55)
Customer Reviews for Logitech - MX MASTER 3S Performance Wireless Mouse - Darkfield - Wireless - 32.81 ft - Bluetooth/Radio Frequency - 2.40 - Wireless - Gray
Customer Rating
4
overall great; unify receiver has bad lagging
on July 25, 2022
Posted by: Wei
I have used almost all generations of MX mice. MX master 3S is great as always. The only problem is that the unify receiver has bad lagging and suspension with my Macbook pro 14inch M1pro. The problem is nonexistent if I abandon the unify receiver and use mac's internal Bluetooth module.
Written by a customer while visiting Logitech
Customer Rating
1
It won't replace an original MX, don't bother
on July 21, 2022
Posted by: Megan
The original MX is better in every way. This mouse is shorter length-wise and taller, and that taller point sits right under the finger / palm joint of your index finger. This is a terrible place to put consistent pressure since it's so bony compared to the rest of the hand. The original MX placed this pressure point in your palm where there's more padding and surface area to deal with it. This mouse will not support your palm at all if you have a larger hand and have your fingertips on the main buttons in a normal mousing position. The original MX would do this and it eased a lot of strain from having to hold my hand up above the mouse all the time. The (very loud and not at all silent) scroll wheel has a flywheel inside that you can absolutely feel engaging with the scroll wheel when it starts and stops, and scrolling quickly missed entire finger inputs meaning the pages on screen went nowhere when scrolling quickly. The thumb nook isn't as deep as on the original MX meaning this is a more difficult mouse to pick up quickly and easily when you need to move the mouse but not the cursor.
All in all, all of these issues were discovered within literal minutes (like, 5 minutes) of opening and using the mouse, so I'm finding it difficult to believe this mouse was tested at all. How do things like this get past QA?
Response from LogitechBy Jun Boo, July 22, 2022
Hi Megan,
Thank you for your review, we're sorry our MX Master 3S Wireless Mouse did not meet your expectations.
We will pass your feedback along to our team. We always want to ensure we are providing our customers with the best products and experience.
If you need additional assistance, we will be happy to help at: support.logi.com
Thank you for your review, we're sorry our MX Master 3S Wireless Mouse did not meet your expectations.
We will pass your feedback along to our team. We always want to ensure we are providing our customers with the best products and experience.
If you need additional assistance, we will be happy to help at: support.logi.com
Written by a customer while visiting Logitech
Customer Rating
3
MX3 S Mouse keeps causing keyboard to not function
on July 20, 2022
Posted by: Anonymous
I recently purchased the mouse last week, after the 1st day, 4-5 times a day the mouse causes the keyboard to stop working, meaning the keyboard will not register keystrokes and acts like I am trying to do a function of some sort, turning the mouse on/off fixes the issue temporary and allows the keyboard to work ( I have had the keyboard for a while and never had any problems) and then an hour or so later the same issues come back.
I love the mouse, but should not have to re-start it 4-5 times a day
Logitech, please help!
Response from LogitechBy Jun Boo, July 21, 2022
Hi Tyler,
Thank you for your review - we're sorry to hear you're having issues with the **MX Master 3S Wireless Mouse**. This is not the experience we expect.
To continue with our service, be on the lookout for contact from our team. Our team will reach out to you shortly via a support ticket.
We would like to thank you again for your feedback.
Thank you for your review - we're sorry to hear you're having issues with the **MX Master 3S Wireless Mouse**. This is not the experience we expect.
To continue with our service, be on the lookout for contact from our team. Our team will reach out to you shortly via a support ticket.
We would like to thank you again for your feedback.
Written by a customer while visiting Logitech
Customer Rating
5
What Apple couln't provide, and much more.
on July 20, 2022
Posted by: madanbbb
This mouse is magic. It let you smooth scroll without any steps. Also provides fast scroll. Build quality is superb. Cursor control is superb. Everything is perfect what is needed by a Pro in a mouse. Apple is no way near to it in quality and features.
Written by a customer while visiting Logitech
Customer Rating
3
Logitech flow doesn't work when VPN is on
on July 19, 2022
Posted by: Lokesh R.
Here's the thing. Most people don't have two personal laptops. It's usually 1 personal laptop and 1 office laptop. And as you all know, office laptops require VPN to be running all the time. So here's the problem: Logitech Flow requires both computers to be on the same LAN, which isn't possible when one machine is on a VPN. Therefore, it doesn't work.
What doesn't make sense to me is why Logitech Flow uses Wi-Fi to identify devices instead of Bluetooth. The devices are either way going to be on my desk. I'm not gonna want to switch to a device in another room and walk all the way there to use that machine. I just checked, my personal laptop and office laptop do connect to each other on Bluetooth, so why not just use Bluetooth itself for Logitech Flow?
But anyway, a major portion of users who use Logitech Flow, use it to switch between their personal and office laptops. So this is a request from all of us, please find a way around VPN.
Response from LogitechBy Jun Boo, July 19, 2022
Hi Lokesh,
Thank you for your review - we're sorry to hear you're having issues with our MX Master 3s Wireless Mouse. This is not the experience we expect.
To discover the best options and next steps we'd love to get connected with our Care Team! Our team will reach out to you shortly via a support ticket.
We would like to thank you again for your feedback.
Thank you for your review - we're sorry to hear you're having issues with our MX Master 3s Wireless Mouse. This is not the experience we expect.
To discover the best options and next steps we'd love to get connected with our Care Team! Our team will reach out to you shortly via a support ticket.
We would like to thank you again for your feedback.
Written by a customer while visiting Logitech
Customer Rating
4
Excellent mouse but quick wear is concerning
on July 15, 2022
Posted by: Joe
I purchased a MX Master 3 a couple months ago before this version released and I really wanted the upgrade for the quieter click since I am a web developer / builder and click things A LOT. I wish the left and right click buttons were made of a plastic that didn't shine as my Master 3 already has it after just 2 months and it looks like this Master 3S didn't really do much to improve on it. Worse, I got a Pale Grey model and I'm seeing yellowing where my thumb sits. I did not realize the mouse would discolor like that. I'm considering asking for a switch to Graphite to see if it avoids the coloration change.
Love the scroll wheel, precision, and feel of the mouse as I use it. Very comfortable, especially compared the Magic Mouse v1 I replaced it with. Still, I can't really say I love the discoloration of the lighter version after about only a week of use :( The discoloration loses it 1 star, making this a 4 star mouse. It's a shame because functionally it's amazing in every respect.
Written by a customer while visiting Logitech
Customer Rating
5
MX Master 3S
on July 14, 2022
Posted by: Rob
Hands down the best mousse on the market, this is my second MX Master. I have one at work and one at home and love it. The only thing they could do better on the next version is to add the button where you can swap between 1, 2, 3 somewhere up top as I have mine programed between multiple computers and it could be faster to switch between them if they incorporated it up top somewhere.
Other than that I have ZERO complaints.
Other than that I have ZERO complaints.
Written by a customer while visiting Logitech
Customer Rating
2
Not so Good
on July 11, 2022
Posted by: Mohmax
not precise it shifts.over priced. the wheel hard to click a bit.should have more from the right side looks like incomplete there
Response from LogitechBy Jun Boo, July 12, 2022
Hi Mohmax,
Thank you for your review - we're sorry to hear you're having issues with our Mx Master 3s Wireless Mouse . This is not the experience we expect.
To discover the best options and next steps we'd love to get connected with our Care Team! Our team will reach out to you shortly via a support ticket.
We would like to thank you again for your feedback.
Thank you for your review - we're sorry to hear you're having issues with our Mx Master 3s Wireless Mouse . This is not the experience we expect.
To discover the best options and next steps we'd love to get connected with our Care Team! Our team will reach out to you shortly via a support ticket.
We would like to thank you again for your feedback.
Written by a customer while visiting Logitech