Customer reviews from Logitech
Logitech - MX MASTER 3S Performance Wireless Mouse - Darkfield - Wireless - 32.81 ft - Bluetooth/Radio Frequency - 2.40 - Wireless - Gray
Average customer rating
4.5
(949 Reviews)
Rating breakdown 949 reviews
5 Stars
689
4 Stars
117
3 Stars
71
2 Stars
36
1 Star
36
78%of customers recommend this product.
(
43 out of
55)
Customer Reviews for Logitech - MX MASTER 3S Performance Wireless Mouse - Darkfield - Wireless - 32.81 ft - Bluetooth/Radio Frequency - 2.40 - Wireless - Gray
Customer Rating
5
Love it though it isn’t
on May 17, 2023
Posted by: Anonymous
Love it though it isn’t that white…it’s more grey-ich than anything.
Written by a customer while visiting Logitech
Customer Rating
3
i had not chosen it
on May 17, 2023
Posted by: Salunkhe,KUNAL
i had not chosen it for ergonomics specifically, but it is ok. I has more buttons that improve some performance and shortcuts. It was very easy to set up and connect.
Response from LogitechBy Jun Boo, May 18, 2023
Hi Kunal,
Thank you for your review - we're sorry our Mx Master 3s mouse did not meet your expectations.
We will pass your feedback along to our team. We always want to ensure we are providing our customers with the best products and experience.
If you need additional assistance, we will be happy to help at https://support.logi.com/
Thank you for your review - we're sorry our Mx Master 3s mouse did not meet your expectations.
We will pass your feedback along to our team. We always want to ensure we are providing our customers with the best products and experience.
If you need additional assistance, we will be happy to help at https://support.logi.com/
Written by a customer while visiting Logitech
Customer Rating
5
Wow! great product. I cant
on May 17, 2023
Posted by: Anonymous
Wow! great product. I cant believe that I can seemlessly move between my Windows laptop and Mac Mini with large monitor. Paired with MX Keyboard.
Written by a customer while visiting Logitech
Customer Rating
5
Superior performance and functionality. Easy
on May 17, 2023
Posted by: Anonymous
Superior performance and functionality. Easy to connect to multiple devices. Comfortable to use for long periods of time.
Written by a customer while visiting Logitech
Customer Rating
5
Chasing the dragon
on May 16, 2023
Posted by: DeGroote,Benjamin
I've never done heroin, but using this mouse is how I imagine it feels
Response from LogitechBy Jun Boo, May 16, 2023
Hi Benjamin,
Thank you for your review of the MX Master 3S Wireless Mouse.
We will pass your feedback along to our team. We always want to ensure we are providing our customers with the best products and experience.
If you need additional assistance, we will be happy to help at: support.logi.com
Thank you for your review of the MX Master 3S Wireless Mouse.
We will pass your feedback along to our team. We always want to ensure we are providing our customers with the best products and experience.
If you need additional assistance, we will be happy to help at: support.logi.com
Written by a customer while visiting Logitech
Customer Rating
5
Perfect for my needs...
on May 16, 2023
Posted by: Kunec,Sean
This keyboard is exactly what I was looking for. It is quiet, low profile keys, comfortable keys and the optional wristpad. It is just like typing on a high quality laptop keyboard.
Written by a customer while visiting Logitech
Customer Rating
5
Quieter than any mouse
on May 15, 2023
Posted by: King,Felicia
This has got to the best mouse I have ever had.
1. It's wireless and holds a helluva charge.
2. The click sound or lack thereof it the best feature when multitasking during video calls.
3. The roll ball which moves the page from side to side - GENIUS. Never knew how much I would actually love having this option.
4. Ergonomically awesome. I spend 8-11 hours a day w/my hand on my mouse and since I've upgraded to the Logi Ergo ones, I've not had any more issues w/my wrists or forearms aching by the end of the week.
1. It's wireless and holds a helluva charge.
2. The click sound or lack thereof it the best feature when multitasking during video calls.
3. The roll ball which moves the page from side to side - GENIUS. Never knew how much I would actually love having this option.
4. Ergonomically awesome. I spend 8-11 hours a day w/my hand on my mouse and since I've upgraded to the Logi Ergo ones, I've not had any more issues w/my wrists or forearms aching by the end of the week.
I have been a Logi person for years but typically on the lower end products. Due to changes in my work, I've invested in the upper echelon Logi products and it was has been MORE THAN WORTH it!
HIGHLY recommend this product!
HIGHLY recommend this product!
Written by a customer while visiting Logitech
Customer Rating
2
Decent Mouse, Terrible Software Design/Choices
on May 11, 2023
Posted by: Anonymous
(TL;DR at the bottom.)
Note: The bluetooth is slightly laggy and the Bolt connector will be VERY laggy if you plug it in via a USB hub (on a MacBook, in my case.) A direct adapter (USB-A to USB-C) solved the latter issue for me.
Main con: The user experience and setup with Logi Options+ is awful and very confusing: either it has a bad design or a plethora of bugs. One example is that the firmware updater didn't recognize my mouse while the Options+ software did. After a few frustrating hours and a day wasted, I learned information that Logitech may have not whitelisted the 3S on the firmware updater (since the 3S, as opposed to the 3, doesn't have any firmware updates yet.) But instead of informing the user that the mouse is up to date, it just left you on "Searching... cannot find your device. Do you have it connected?" However, as of now while writing this, I checked and it just says "everything is up to date." So either this was badly designed and they recently pushed out a silent(?) update to fix it, or it is full of software bugs and will take a few weeks for the updater to recognize your mouse. (I had this problem with both the Bluetooth connection and the Bolt connector – neither informed the outcome of this bug.)
Main pro (for me:) The mouse stores connection info for up to 3 different devices which I find extremely handy for my tinkering hobby. I have one slot saved to my laptop's bluetooth, when I want to casually interact with my laptop and don't want to deal with dongles, one slot for the Bolt connector (on the same laptop) if I want to game or just need a stronger/smoother connection, and I use the third conection slot for an extra Bolt connector that I have attached to my PC running FreeBSD.
Another con: Speaking of FreeBSD (with Linux in mind, too,) it is very evident that the mouse is NOT designed with "freedom" in mind. The Options+ propietary software is required to connect this mouse via the included Bolt connector – it is not "plug and play." Connection is impossible if you are not running Windows or macOS and don't have Bluetooth available. It's also impossible to customize the mouse's advertized features in the same situation. THE GOOD NEWS is, if you have a PC or Mac nearby, you can use it to link and mouse and Bolt connector together, then plug the same Bolt connector into your FreeBSD/Linux machine. The mouse will finally connect, but you still won't be able to customize the options – you must go back to the PC/Mac for that.
Another pro: I really appreciate the silence of the clicks. On YouTube there is a video accusing this mouse of not having a silent middle click, but EVERY button on this mouse, including the middle click, is silenced in my experience. GOOD JOB here!
Note: One weird thing is that the scroll wheel wobbles to the left if your finger pushes it. I don't know if this is just mine.
Overall, dealing with the accompanying software is a PAIN (bugs.) Good luck trying to use your mouse without the software: the mouse is designed to ONLY be compatible with their 3rd party propietary software, which is only available on Windows and macOS. The mouse is extremely silent and the ability to link 3 different devices for quick switching is useful. The gesture button and horizontal scroll wheel are nice features to have. The battery capabilities are top notch, lasting months.
Despite it's premium physical design and features, the software makes it very difficult for me to recommend the MX Master 3S to anyone. I recommend waiting for a significant price drop or an improved model without the software pitfalls.
Response from LogitechBy Jun Boo, May 12, 2023
Hi Madison,
Thank you for your review - we're sorry to hear you're having issues with our product
If you haven't tried already, uninstall the Logitech Options software including the https://support.logi.com/hc/en-us/articles/360023261934.
Once uninstalled, please download and install the latest version here:
https://www.logitech.com/en-us/product/options
If you need additional assistance, we will be happy to help at: https://support.logi.com/
Thank you for your review - we're sorry to hear you're having issues with our product
If you haven't tried already, uninstall the Logitech Options software including the https://support.logi.com/hc/en-us/articles/360023261934.
Once uninstalled, please download and install the latest version here:
https://www.logitech.com/en-us/product/options
If you need additional assistance, we will be happy to help at: https://support.logi.com/
Written by a customer while visiting Logitech