Customer reviews from Logitech
Logitech - MX MASTER 3S Performance Wireless Mouse - Darkfield - Wireless - 32.81 ft - Bluetooth/Radio Frequency - 2.40 - Wireless - Gray
Average customer rating
4.5
(956 Reviews)
Rating breakdown 956 reviews
5 Stars
693
4 Stars
119
3 Stars
71
2 Stars
36
1 Star
37
79%of customers recommend this product.
(
50 out of
63)
Customer Reviews for Logitech - MX MASTER 3S Performance Wireless Mouse - Darkfield - Wireless - 32.81 ft - Bluetooth/Radio Frequency - 2.40 - Wireless - Gray
Customer Rating
4
Excellent mouse but quick wear is concerning
on July 15, 2022
Posted by: Joe
I purchased a MX Master 3 a couple months ago before this version released and I really wanted the upgrade for the quieter click since I am a web developer / builder and click things A LOT. I wish the left and right click buttons were made of a plastic that didn't shine as my Master 3 already has it after just 2 months and it looks like this Master 3S didn't really do much to improve on it. Worse, I got a Pale Grey model and I'm seeing yellowing where my thumb sits. I did not realize the mouse would discolor like that. I'm considering asking for a switch to Graphite to see if it avoids the coloration change.
Love the scroll wheel, precision, and feel of the mouse as I use it. Very comfortable, especially compared the Magic Mouse v1 I replaced it with. Still, I can't really say I love the discoloration of the lighter version after about only a week of use :( The discoloration loses it 1 star, making this a 4 star mouse. It's a shame because functionally it's amazing in every respect.
Written by a customer while visiting Logitech
Customer Rating
5
MX Master 3S
on July 14, 2022
Posted by: Rob
Hands down the best mousse on the market, this is my second MX Master. I have one at work and one at home and love it. The only thing they could do better on the next version is to add the button where you can swap between 1, 2, 3 somewhere up top as I have mine programed between multiple computers and it could be faster to switch between them if they incorporated it up top somewhere.
Other than that I have ZERO complaints.
Other than that I have ZERO complaints.
Written by a customer while visiting Logitech
Customer Rating
2
Not so Good
on July 11, 2022
Posted by: Mohmax
not precise it shifts.over priced. the wheel hard to click a bit.should have more from the right side looks like incomplete there
Response from LogitechBy Jun Boo, July 12, 2022
Hi Mohmax,
Thank you for your review - we're sorry to hear you're having issues with our Mx Master 3s Wireless Mouse . This is not the experience we expect.
To discover the best options and next steps we'd love to get connected with our Care Team! Our team will reach out to you shortly via a support ticket.
We would like to thank you again for your feedback.
Thank you for your review - we're sorry to hear you're having issues with our Mx Master 3s Wireless Mouse . This is not the experience we expect.
To discover the best options and next steps we'd love to get connected with our Care Team! Our team will reach out to you shortly via a support ticket.
We would like to thank you again for your feedback.
Written by a customer while visiting Logitech
Customer Rating
3
Wireless sucks.
on July 6, 2022
Posted by: BLP
Why is it so hard to enable USB connectivity over the charging cable? I like everything about these mice but the fact that wireless is not consistent for someone who needs accurate clicks, all the time, no matter what. A cable fixes that. There is virtually no logical explanation for not offering this connectivity. I will continue to use my subpar Microsoft surface mouse corded until Logitech finally fixes this in the MX Masters. I liked everything about all the MX Masters I've used except for this one issue that still remains.
Response from LogitechBy Jun Boo, July 6, 2022
Hi billy,
Thank you for your review, we're sorry our product did not meet your expectations.
We will pass your feedback along to our team. We always want to ensure we are providing our customers with the best products and experience.
If you need additional assistance, we will be happy to help at: support.logi.com
Thank you for your review, we're sorry our product did not meet your expectations.
We will pass your feedback along to our team. We always want to ensure we are providing our customers with the best products and experience.
If you need additional assistance, we will be happy to help at: support.logi.com
Written by a customer while visiting Logitech
Customer Rating
5
Great Mouse and Keyboard
on June 30, 2022
Posted by: Harrison
Personally, I am not sure of all the complaints regarding the mouse. I have the Master 3 and now the 3S and have never had an issue with Bluetooth, with DPI changing, literally nothing. I have the MX Keys as well and never had one issue. Of course I might have gotten lucky and with no company will QC ever be perfect, but I definitely recommend the 3, 3S and MX Keys to anyone. I use both windows and Mac and have the devices paired via Bluetooth to Windows and Mac and no issues.
Written by a customer while visiting Logitech
Customer Rating
5
Please add an "Apply changes to all apps" bottom to the app!
on June 21, 2022
Posted by: Stanley H.
Amazing mouse, extremely customizable!
However, in the Logitech options plus app, it does not have an "Apply changes to all apps" function. For instance, if I have three different setups: Excel, Chrome, and the rest of the apps, and later want to change the scrolling speed, I'll need to change the setting for all three setups one by one. It'll be nice to just edit one app and have the option to apply such change to all the setups.
However, in the Logitech options plus app, it does not have an "Apply changes to all apps" function. For instance, if I have three different setups: Excel, Chrome, and the rest of the apps, and later want to change the scrolling speed, I'll need to change the setting for all three setups one by one. It'll be nice to just edit one app and have the option to apply such change to all the setups.
Written by a customer while visiting Logitech
Customer Rating
2
There's potential, but the mouse is unusable due to choppiness and the pointer sporadically changing speeds
on June 15, 2022
Posted by: Jason
CONS
- Original software does not work
- Cannot plug the Logi Bolt dongle that comes with the device into USB 3.0 (but they don't tell you that, you have to find out on your own)
- Even when plugged into USB 2.0, the mouse pointer is choppy to the point the mouse cannot be used
- When plugged into any USB port, Logi Bolt does not recognize a device is plugged in, even when the mouse is being used through Logi Bolt
- The "upgraded" software turns on multiple accessibility features that are hidden deep in the software to turn off
- Original software does not work
- Cannot plug the Logi Bolt dongle that comes with the device into USB 3.0 (but they don't tell you that, you have to find out on your own)
- Even when plugged into USB 2.0, the mouse pointer is choppy to the point the mouse cannot be used
- When plugged into any USB port, Logi Bolt does not recognize a device is plugged in, even when the mouse is being used through Logi Bolt
- The "upgraded" software turns on multiple accessibility features that are hidden deep in the software to turn off
PROS
- New grey color
- New grey color
Response from LogitechBy Jun Boo, June 16, 2022
Hi Jason,
Thank you for your review - we're sorry to hear you're having issues with the MX Master 3S Wireless Mouse. This is not the experience we expect.
To continue with our service, be on the lookout for contact from our team. Our team will reach out to you shortly via a support ticket.
We would like to thank you again for your feedback.
Thank you for your review - we're sorry to hear you're having issues with the MX Master 3S Wireless Mouse. This is not the experience we expect.
To continue with our service, be on the lookout for contact from our team. Our team will reach out to you shortly via a support ticket.
We would like to thank you again for your feedback.
Written by a customer while visiting Logitech
Customer Rating
3
Too big!
on June 15, 2022
Posted by: Cote
I love the silent click and the color, the side wheel is also great!, but I am a woman and have small hands, and this feels too big for me. I can barely reach the middle wheel with my index finger.
Response from LogitechBy Jun Boo, June 16, 2022
Hi Cote,
Thank you for your review - we're sorry our Mx Master 3s Wireless Mouse did not meet your expectations.
We will pass your feedback along to our team. We always want to ensure we are providing our customers with the best products and experience.
If you need additional assistance, we will be happy to help at https://support.logi.com/
Thank you for your review - we're sorry our Mx Master 3s Wireless Mouse did not meet your expectations.
We will pass your feedback along to our team. We always want to ensure we are providing our customers with the best products and experience.
If you need additional assistance, we will be happy to help at https://support.logi.com/
Written by a customer while visiting Logitech