Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,121 Reviews)
Open Ratings Snapshot
Rating breakdown 30,121 reviews
5 Stars
25,786
4 Stars
3,400
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
Recently upgraded from Note10+
on April 27, 2026
Posted by: Scooty
[This review was collected as part of a promotion.] I had no idea what I was missing as far as features and software go when I upgraded before the release of the S26 series. I love this phone and the quality of the photos amazes me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my S25 Ultra
on April 27, 2026
Posted by: Bmanpgh
[This review was collected as part of a promotion.] Just upgraded from the S24 Ultra to the Samsung Galaxy S25 Ultra, and it’s been a smooth transition. It's not a huge difference, but performance feels snappier, battery life is stronger, and the camera is quicker and cleaner in low light. My old S24 case even fits (not perfectly, but it was enough to hold me over until I got a proper one). Loving the improved Galaxy AI tools — they’re faster and more useful than last year. A subtle upgrade, but definitely a positive one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
25 ultra is amazing!!
on April 27, 2026
Posted by: HeyZeus
[This review was collected as part of a promotion.] The screen is one of the best you can get—bright, sharp, and excellent outdoors. Samsung also improved durability with stronger glass and IP68 water resistance.
Bottom line: Big, premium, and built to last—but definitely not a small phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love The Speed
on April 27, 2026
Posted by: d421lo
[This review was collected as part of a promotion.] I do love this device it responds fast and downloads fast as well.
I use it for watching videos and taking quick notes as well so the stylus and tge fact I can pull tgat out and not open an additional app is key.
I do wish it was as big as its predecessor since I do watch videos a lot but its a small price to pay for what the device does do.
My favorite part would have to be the camera quality. Going to a lot of concerts I've actually gotten a lot of HD pics and videos with great sound
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid Phone, have enjoyed!
on April 27, 2026
Posted by: txtravwill
[This review was collected as part of a promotion.] Having came from iphones, then pixel devices, to Samsung with a s25 I've really enjoyed it. The phone has a great user interface that isn't too complicated. It's actually less complicated and more useful than competitors these days.
The battery life is fine although I wish that could be a little bit better, the size is good and it seems like a premium finish.
What Samsung has added on of Base Android is actually pretty good, well polished, and useful. What day have branded as Galaxy AI on top of Gemini is pretty useful as t times. Of course the camera is pretty great too.
I'm looking forward to a few devices in this lineup that hopefully have even better battery life, maybe are a little lighter, and screens improve (besides privacy display on S26).
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This products screen is amazing
on April 27, 2026
Posted by: Pizzzamas
[This review was collected as part of a promotion.] The galaxy ai that is build in is amazing a great tool. I love how useful it is and how much it has helped me. I love the screen and the perfect gaming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love all the technology my phone has
on April 27, 2026
Posted by: Tayyyyyyyyy
[This review was collected as part of a promotion.] I love my phone ot has so many different features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone and camera you will ever need
on April 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The galaxyai and upgraded cameras make this phone a powerhouse. Great operating system and easy to use plus the Ai makes life a breeze. The cameras are immaculate especially for us as new parents we want to capture every moment and since the phone is always on us no need to grab my expensive camera. Even if I do grab my camera I still prefer using the galaxy as it auto adjusts and tells you how to frame pictures while taking super detailed and beautiful motion photos so we never miss anything. Such a game changer and makes life eaiser.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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