Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(29,642 Reviews)
Rating breakdown 29,642 reviews
5 Stars
25,388
4 Stars
3,330
3 Stars
576
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Samsung S25 Ultra
on August 28, 2026
Posted by: Cammer
[This review was collected as part of a promotion.] I chose my S25 Ultra after a long run of Note phones, going back to the note 3 and culminating with the Note 10 plus. At first I was disappointed as I really don't like change and the Note series almost at that point had become part of my identity. Funny thing loyalty and habit am I right? Well, S25 Ultra seemed to be the closest in scope to my beloved Note so I gave it a shot and have not been let down. This phone, My S25 Ultra is the fastest, clearest most enjoyable phone I've used. And... IT'S METAL! I think it's actually Titanium! I know i wasn't supposed to mention other items but I needed Samsung to know that this phone and I'm sure the 26 series are much more than worthy successors. I'm talking magnitudes better. This phone fires up from off near instantly and that's with several hundred apps weighing it down. Also, every time I sit and futz with this thing I'm pleasantly surprised to learn it does something else. I even located my lost S pen. It knew the time and location the pen left the phone. Incredible. And the pictures? Amazing. I could pick up aurora borealis in red and even green that were not visible to the naked eye. In MARYLAND!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Makes me miss my Note 20 Ultra
on August 28, 2026
Posted by: Shub1000
[This review was collected as part of a promotion.] I chose the 25 ultra because I am long time user, adopter, and believer in the Samsung name and brand. However, I seem to have difficulty getting used to this model as the screen on the phone seems completely alien after being used to my Note 20 Ultra and S24. The glass on the Note 20 Ultra just feels so smooth and crisp while the S25 ultra seems as if I'm texting on a padded keyboard. I just can't seem to get used to it to the point of liking it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this product outlasts
on August 28, 2026
Posted by: bellwdana
[This review was collected as part of a promotion.] i chose samsung because it has been the only brand that lasts years. the camera is amazing taking professional like pictures. i get so much prodductivity done in one place, the palm of my hand. for me there is no other choise. the battery also lasts all day long no matter how many apps i have open. it's easy to navigate and personalize.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for everyone
on August 28, 2026
Posted by: Xander
[This review was collected as part of a promotion.] “I been needing and wanting a new phone ”. I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I absolutely love the pen and how versatile it is with the different features of the phone. I am glad I chose to upgrad, this one is sleek and very responsive, with so many different options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 28, 2026
Posted by: Rasputin
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s25 ultra because it has a bigger screen and pen to make it easier to write a quick message or draw over all and pics. Very durable and well made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera for all walks of life.
on August 28, 2026
Posted by: Squishysquish
[This review was collected as part of a promotion.] I choose the galaxy s25 ultra the camera is outstanding. In the dark in the sunny spots of everyday life it's a must have if you have children it's the best way to save the memories in perfect colors and pixels it's by far my favorite device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Possibly the best
on August 27, 2026
Posted by: RustyPenguin
[This review was collected as part of a promotion.] I chose this phone because Samsung offered a good deal when I was ready for a new phone, as well as a good trade in value. I do have a few complaints. I wish the spen still had Bluetooth and could take photos by clicking the button. I also hate that the 10x zoom was removed from the S25 model. S23 was such a great phone And the updates feel like they took away from that.
All in all a good phone but the next time I update I want these features or more changes to justify the costs.
All in all a good phone but the next time I update I want these features or more changes to justify the costs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Never have problems with my Galaxy s
on August 27, 2026
Posted by: Momma2cats
[This review was collected as part of a promotion.] I chose a galaxy because it's what I've been using for YEARS. I can't remember ever having a serious problem with my phone, with any of my phones from Samsung. I tell my family and friends to get a Galaxy because it's just a good phone!
Value
5
Written by a customer while visiting Samsung US