Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(29,642 Reviews)
Rating breakdown 29,642 reviews
5 Stars
25,388
4 Stars
3,330
3 Stars
576
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Easily the best phone I will ever want
on September 3, 2026
Posted by: GreatGooglaimogali
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra as a long overdue upgrade, and it is a vast improvement over my older Galaxy S20 5G and the Razer Phone I carried before that. Performance across gaming, streaming video, and everyday work multitasking is night and day compared to older hardware. The display is bright and flat, battery life easily handles heavy daily use, and the cameras are top tier.
My only real complaint is the S Pen. While it is handy for quick notes and precise taps, I wish Samsung put more effort into improving its ergonomics and overall feature set this generation instead of dumbing it down. That said, everything else about the device makes it an exceptional daily driver.
Value
5
Response from Samsung USBy R&R Team, September 4, 2026
Hey there GreatGooglaimagali, we appreciate you shring your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are pleased with the capabilities of your device, and that you are finding it a powerhouse in many aspects including for your gaming, and battery life. We have shared a link to an article to help you with the redesigned S Pen features of your device. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone suits all my needs and then some
on September 3, 2026
Posted by: Happy316
[This review was collected as part of a promotion.] I upgraded to an S25 ultra a year ago. I have been extremely happy with my choice.
The phone has held up through all of my activities, the battery lasts, and the features cover everything I need.
I coach softball and the phone has done a nice job of staying in one piece. I chose this phone because I love to draw and having the S Pen has been great. The more I understand the drawing app the easier it is to draw some solid pictures.
Overal this a great phone I would recommend to anyobe.
Value
5
Response from Samsung USBy R&R Team, September 4, 2026
Hi there Happy316, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how happy you are with choice of device, and that it has so wonderfully aligned to your needs and wants in a device. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Overall S25 best Galaxy phone I've had
on September 3, 2026
Posted by: STEWSYOUTUBE
[This review was collected as part of a promotion.] I chose to upgrade from the s24 ultra because the s25 ultra had better and cooler battery life also, the night pictures are good. The 100 Zoom is really nice. And enjoying the over all performance of the phone. However I am looking forward to the taxi S27 Ultra I understand this one might blow away the others we'll see but I chose to skip the S26 Galaxy simply because I didn't see enough upgrades compared to the S25Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and features. The Best!
on September 2, 2026
Posted by: DRAE101
[This review was collected as part of a promotion.] I chose the samsung s25 ultra because it has a amazing camera and samsung has the best phones in my opinion. It also has great connections I typically always have service. So thats a plus for sure. I honestly love everything about it, And recommend the samsung s25 ultra over any other phone ive ever had. Exceptional. I give it a 10/10 hands down. Really easy to navigate and access my files and I like that it has a good sized screen for me it makes it easier to get the things i need done for work completed. Great job guys!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on September 2, 2026
Posted by: TheReaper1
[This review was collected as part of a promotion.] I have enjoyed this Samsung Galaxy S25 Ultra for the most part. It takes good pictures which is the main thing I look for in a phone due to taking a lot of pictures of my kids. I have always enjoyed having the S-pen even since the Note days however I am very disappointed with Samsungs choice to remove the bluetooth feature of the S-pen making it essentially just a stylus now. The screen size is also nice since I have big hands. I chose this phone because I have been a Samsung phone user for a long time and haven't had much disappointment out of the phones they produce. Out of all the great features this phone has I have been having issues with the charging port lately. The charger cord just falls right out when it use to attach securely. I haven't had this phone long enough for the part to be wore out and I am always very careful when plugging and unplugging the charger so I don't understand why it would be messed up. All in all it has been a great phone overall.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the way the system works effortlessly
on September 2, 2026
Posted by: AyAyRoN
[This review was collected as part of a promotion.] I chose the s25 ultra! Thebuse of the samsung pen is amazing! Works smoothly and i use the pen for when i have met alot of famous people i have gotten there autographs! And it is awesome!!! One feature i miss i used to use alotbis the taking of a picture using the pen! Amazung feature for a full family picture! Gaming on this phone is awesome. The fifa game works effortlessly the need for speed games are another level of detail! Its amazing! Phone. Cant wait to upgrade to the s26ultra or even maybe thinkin about the zfold ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra!!
on September 2, 2026
Posted by: Robcat1
[This review was collected as part of a promotion.] I have to admit, my current Galaxy S25 Ultra is far and away the best phone I have had. I love the extra storage, it is fast and reliable, great screen and colors. And the camera is UNBELIEVABLE.
I am so happy I chose this phone for so.many reasons, but this decision was an easy one....Best phone i have ever ordered. Games are easy. Storage is phenomenal. Graphics and videos are flawless...
I am so happy I chose this phone for so.many reasons, but this decision was an easy one....Best phone i have ever ordered. Games are easy. Storage is phenomenal. Graphics and videos are flawless...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So happy with the S25 Ultra
on September 1, 2026
Posted by: rjampi
[This review was collected as part of a promotion.] My experience with the Galaxy line over the years has been so good that I chose to continue with them as i upgrade. I'm still learning to use different features of my S25 Ultra and the only detail I miss from the previous models is the use of cards to increase additional storage. Besides that this model has exceeded my expectations and I beyond satisfied. And the AI functions for phot edits are so much fun and easy.
Value
5
Written by a customer while visiting Samsung US