Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(29,641 Reviews)
Rating breakdown 29,641 reviews
5 Stars
25,388
4 Stars
3,330
3 Stars
575
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Robert Legros
on September 7, 2026
Posted by: Robbie
[This review was collected as part of a promotion.] I have been with the galaxy line since 2011 and will always stick with it. The phone is versatile and comfortable to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on September 7, 2026
Posted by: Nycpeeps
[This review was collected as part of a promotion.] The 25 ultra is by far thr best phone I've owned so far. I use the s pen all the time for work when I have to measure things and rotate on pictures. The display is amazing since im always watching YouTube. My only gripe is that google assistant takes longer to respond after incorporating Gemini which is annoying but its still super helpful. Would recommend any day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s25 ultra
on September 7, 2026
Posted by: Bebo1968
[This review was collected as part of a promotion.] I chose the Galaxy s25 ultra because of its access to features on its model. My experience has been positive. My job uses Iphones , but I find using my galaxy is more convenient and practical for my work. The AI features are easy to use but can be more user friendly to older generations. Overall , I am happy with my purchase and I am excited to see what Samsung brings in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Was great when it was new
on September 7, 2026
Posted by: Lamajo53
[This review was collected as part of a promotion.] I chose the 25 ultra because I have always had the s series. They are great phones until they hit about 2 years old. They begin to glitch and run slower. Everytime I pit an update in it, it starts showing more problems. I will never stop using an android but I think im going to try another model.
Value
3
Response from Samsung USBy R&R Team, September 10, 2026
Hey Lamajo53, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important it is to feel that you can use your device for a prolonged period of time and continue to experience the amazing features and overall quality. We have provided links to resources to help you maximize the speed of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you if you believe your device is not operating as intended, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on September 7, 2026
Posted by: NervousPerspective02
[This review was collected as part of a promotion.] I'm always out of the house and having to do business on my phone, and when I chose this Samsung Galaxy S25 Ultra, it has made my life and daily commute easier to navigate. My built-in assistant Bixby has also been very helpful and is a great asset to have whenever I need something done and I'm preoccupied doing something else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness!
on September 7, 2026
Posted by: LordRevan37
[This review was collected as part of a promotion.] I will always be a die hard samsung user and I just love the fact that I am able to customize my phone down to the littlest detail. I use my phone a huge amount during the day and with all the features and customizations that a Samsung S25 Ultra can do makes my life and job so much easier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First phone I have paid for and definitely love it
on September 7, 2026
Posted by: Kamarrow
[This review was collected as part of a promotion.] I use my phone for gaming, reading, keeping my work schedule everything and I will continue to do so
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Rich in features
on September 7, 2026
Posted by: Milan12
[This review was collected as part of a promotion.] I have always been a big fond of samsung phones. Which has amagaing features with enhanced specifications compared to other brand.
I bet, you can never ggetanother device with such specifications like camera quality, sound quality, battery life and many more useful features which are second to none.
I bet, you can never ggetanother device with such specifications like camera quality, sound quality, battery life and many more useful features which are second to none.
Value
5
Written by a customer while visiting Samsung US