Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(29,641 Reviews)
Rating breakdown 29,641 reviews
5 Stars
25,388
4 Stars
3,330
3 Stars
575
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
My Samsung Galaxy
on September 7, 2026
Posted by: Samsunglover31
[This review was collected as part of a promotion.] I've always been an android from the first time I got my first smartphone to today. I love my Samsung Galaxy with the bigger screen size to ease of use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on September 7, 2026
Posted by: Gamer4ever
[This review was collected as part of a promotion.] I have always been, and remain, a loyal Samsung customer. Their electronic devices are simply of exceptional quality. This phone is truly on another level; it is undoubtedly a high-end device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A True Ultra Phone for Everyday Use
on September 7, 2026
Posted by: RicksTechTake
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone that could handle just about everything I use a device for without feeling limited. After using it long term, it has lived up to that expectation.
One of my favorite features is the camera system, especially the zoom. Being able to capture clear photos and videos of things that are far away is something I use more often than I originally expected. The camera is versatile enough for everyday family photos, events, outdoor shots, and quick pictures when I don't have time to adjust a bunch of settings.
I also really enjoy having the S Pen. I use it for taking quick notes, writing things down when ideas come to me, navigating the phone, and situations where using a finger isn't as precise. I do wish the S Pen still had some of the wireless features available on previous Ultra models, but I still find it useful.
The large display is excellent for watching videos, sports, browsing, multitasking, and getting work done. Performance has been fast and smooth, even when I have several apps open. Battery life has also been reliable for my normal daily use.
Overall, the Galaxy S25 Ultra feels like a phone built for someone who actually uses their phone for a lot more than calling and texting. Between the camera, S Pen, display, performance, and productivity features, it has become one of the most useful devices I own.
One of my favorite features is the camera system, especially the zoom. Being able to capture clear photos and videos of things that are far away is something I use more often than I originally expected. The camera is versatile enough for everyday family photos, events, outdoor shots, and quick pictures when I don't have time to adjust a bunch of settings.
I also really enjoy having the S Pen. I use it for taking quick notes, writing things down when ideas come to me, navigating the phone, and situations where using a finger isn't as precise. I do wish the S Pen still had some of the wireless features available on previous Ultra models, but I still find it useful.
The large display is excellent for watching videos, sports, browsing, multitasking, and getting work done. Performance has been fast and smooth, even when I have several apps open. Battery life has also been reliable for my normal daily use.
Overall, the Galaxy S25 Ultra feels like a phone built for someone who actually uses their phone for a lot more than calling and texting. Between the camera, S Pen, display, performance, and productivity features, it has become one of the most useful devices I own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade well worth it
on September 7, 2026
Posted by: Shelli
[This review was collected as part of a promotion.] I chose to upgrade from my s24 ultra with this amazing new phone. I appreciate the battery quality and length and find the handles all apps and tasks with no issue. I enjoy the S-Pen but was disappointed it's no longer Bluetooth connected. However I've had this phone for a year and haven't ended up missing any of those qualities. I would highly recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose it for quality and size
on September 7, 2026
Posted by: UltraMegaPhoneIsLegend
[This review was collected as part of a promotion.] I chose the s25 ultra for (1tb) to worry less about storage. The s pen is not as full of features as previous models but my kids enjoy grabbing my phone for a quick doodle (even in locked mode) and i like seeing their art.
The screen size is what is needed for modern times, I had screen protection for a while but when I removed it I really remembered the quality of the image.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25 ultra phone
on September 7, 2026
Posted by: SolamenteClos
[This review was collected as part of a promotion.] I am extremely happy I chose this phone. It is super easy to do and all the fictions are great. I love using the slow motion camera function to capture family moments and especially when using it during pool league to ensure a bit is legal. besides the awesome camera , the ability to multi-task writing a note, text or a doc while streaming is my favorite function.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good features
on September 7, 2026
Posted by: Uthman
[This review was collected as part of a promotion.] I chose Samsung because of its combination of innovative features, reliability, and sleek design. I use my Samsung device every day for work, entertainment, streaming, browsing, and staying connected with family and friends. The display quality is excellent, making movies, videos, and photos look vibrant and detailed, while the overall performance keeps everything running smoothly. I especially appreciate how easy Samsung’s features are to use and how well the device fits into my daily routine. The combination of performance, convenience, and premium design makes this a product I’m very happy with.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Why I Chose the Samsung Galaxy S25
on September 7, 2026
Posted by: RANDY123
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 because Samsung has earned my trust over many years. I have been a Samsung customer since the days when the company shipped phones with the Windows Mobile operating system. That shows how long I have stayed with the brand—and throughout all those years, I have only owned Samsung phones.
The main reason I continue choosing Samsung is reliability. I know I am getting a phone that is well-built, dependable, and designed to last. Samsung phones have consistently delivered the performance, features, and quality I expect while remaining easy to use.
I also appreciate that the Galaxy S25 is lightweight and comfortable to carry while still offering the premium features and performance I want. Its display provides excellent clarity, brightness, and detail. The camera system is another major strength, producing sharp, clear photos and high-quality video in a range of lighting conditions. With ample storage, I have room for photos, videos, apps, and important files without constantly worrying about space. The phone is fast and responsive, and Samsung continues to provide strong software, security updates, customization options, and integration with other Samsung devices and services.
For me, upgrading to the Galaxy S25 was not about switching to something unfamiliar. It was about staying with a company that has consistently delivered products I can depend on. After so many years as a Samsung customer, I have no reason to look elsewhere.
Value
5
Written by a customer while visiting Samsung US