Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(29,716 Reviews)
Rating breakdown 29,716 reviews
5 Stars
25,452
4 Stars
3,337
3 Stars
579
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
4
Galaxy S25 Ultra
on May 25, 2026
Posted by: BrisaMarina
[This review was collected as part of a promotion.] Overall, it is a great device. I particularly enjoy the AI features, which are very helpful for my work, and the S Pen is excellent for taking notes and working on documents.
However, I have encountered a few issues. While the phone's material is impact-resistant, it scratches quite easily. Additionally, the S Pen frequently falls out of the phone; I have already had to replace mine because of this.
As a suggestion for future models, I would love to see a Bluetooth-enabled S Pen. This would be very helpful for taking photos from a distance without needing to use a timer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The product is very very good.
on May 25, 2026
Posted by: Romeo61
[This review was collected as part of a promotion.] I had the Samsung phones forever, this the only product I have brought since my younger year. I will buy this product over and over again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This a great product and I love ir.
on May 25, 2026
Posted by: SrKitty
[This review was collected as part of a promotion.] This product is fast and reliable. I really love the ai aspect of it. I use this product for school and alot of online apps. I would really recommend this product to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on May 25, 2026
Posted by: Effie868
[This review was collected as part of a promotion.] Love this device
Specially the built-in Galaxy AI!
Specially the built-in Galaxy AI!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
exemplary service
on May 25, 2026
Posted by: kirito
[This review was collected as part of a promotion.] Galaxy AI is understandable and easy to tailor to one's needs in support of language and translation as well as viewing or searching for information updates and activities suited to your taste.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on May 25, 2026
Posted by: Stefandol
[This review was collected as part of a promotion.] Fantastic phone, superior AI, it's the best phone I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a great devise
on May 25, 2026
Posted by: Mat711
[This review was collected as part of a promotion.] I use my Samsung devices everyday for streaming, gaming, movies, sports, and work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like the size in perfect for review pictures
on May 25, 2026
Posted by: ANGELO
[This review was collected as part of a promotion.] My phone is helping me to record videos while taking pictures are essential for my business it working perfectly as a behind the scenes 100% recomended
Value
5
Written by a customer while visiting Samsung US