Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,197 Reviews)
Rating breakdown 30,197 reviews
5 Stars
25,852
4 Stars
3,409
3 Stars
585
2 Stars
166
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Good Device
on June 19, 2025
Posted by: Gangsta1098
[This review was collected as part of a promotion.] Galaxy AI makes everyday tasks easier. Being able to talk to Gemini and doing multi-app queries has been very helpful! 🙌📱✨ #AI #Technology #Help
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An exciting phone for everyday use
on June 19, 2025
Posted by: GalaxyFlex54
[This review was collected as part of a promotion.] I was very excited to use the Galaxy S25 Ultra after all the new features and updates that were brought on by this year's model, and let me tell you it did not disappoint. The new redefined visual changes makes it look and feel so much nicer every time I take it out of my pocket to use it or place it down on a table. Not only does it look premium but it also feels like it. One of the best things that makes me feel great about my decision to buy the S25 Ultra is the random compliment I get from friends and strangers when they first see my phone. Everyone is always asking me "What phone is that?" and saying "It looks really nice", it always gives me a sense of having made the right phone choice . Not only is it a looker but its also a great performer, it is definitely something I use every day at my retail job. The Galaxy Ai features are so helpful to find specific products with the circle to search function for the customers, and its great at assisting me with translating to customers. From verbally setting alarms for work and dates for specific work promotion days and to never having to worry about my battery like throughout my long work days, the S25 Ultra is a phone I cannot give enough praise. Having it not only makes my days easier but also enjoyable and fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I migrated from a note 23, so many more features
on June 19, 2025
Posted by: BeachCigar
[This review was collected as part of a promotion.] Camera is amazing, the new Galaxy AI features take some getting used to for sure. Screen is exceptional, very bright and easy to read. Gaming is smooth and it does everything i need for work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ive ever had!
on June 19, 2025
Posted by: Ninja117
[This review was collected as part of a promotion.] First off the screen size is epic! It's a very tough phone I dropped it off the top of an rv at work and not a mark or problem with it. The battery last forever and the best new feature! The one button ai I use it for everything but perhaps the most handy was diagnosing problems with my pickup. You can say anything to the ai and just give a description of whats happening and it will give you an accurate answer and all possibilities to consider. It makes doing anything faster and much easier. No more searching just ask!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10 out of 10
on June 19, 2025
Posted by: Dizzle
This phone is amazing. 10 out of 10. The camera is phenomunal!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
🙏🏾❤️ SAMSUNG
on June 19, 2025
Posted by: Mississippi324
[This review was collected as part of a promotion.] KEEPING IT SHORT AND SWEET LOVE MY S25 ULTRA KEEP UP THE GOOD WORK SAMSUNG #THEREISANDROIDANDTHENTHEREISSAMUNG ‼️‼️‼️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on June 19, 2025
Posted by: Mike15464657
[This review was collected as part of a promotion.] It does it all.
Great pictures, drawings, fast with the apps!
It even has ai and Ai things.
Great pictures, drawings, fast with the apps!
It even has ai and Ai things.
Value
5
Written by a customer while visiting Samsung US
Posted by: Abe T
from Orange, CA
Expertise:Expert
Verified Purchase:Yes
My S23 Ultra was much better performing during low light for photos and video. The design for the phone is good but performance is massively underwhelming. I got to be honest, I should have waited for the S26 Ultra maybe. I wanted to like this phone too.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, June 23, 2025
Hi there Abe T, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you adjustl the settings and features of your camera to capture those stunning night photos you are seeking. We have also shared a link to the Samsung Support Teamt o offer additional assistance if this continues, or you have any further frustrations you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US