Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(29,295 Reviews)
Rating breakdown 29,295 reviews
5 Stars
25,146
4 Stars
3,293
3 Stars
553
2 Stars
148
1 Star
155
85%of customers recommend this product.
(
943 out of
1,103)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
The Best Smartphone Experience - Exceptional 1 TB
on September 7, 2026
Posted by: Samuel
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra with 1 TB storage because it delivers incredible performance, outstanding camera quality, and endless space for all my high-resolution photos and videos. The display is ultra-sharp, the battery life handles heavy daily usage with ease, and everything runs exceptionally smooth. It is truly a top-tier flagship device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone!
on September 7, 2026
Posted by: Gman3040
[This review was collected as part of a promotion.] I chose this phone because I had previously owned the S24. It is a great phone that is easy to use and I have not had any problems with it. Will definitely purchase Samsung again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It the only phone that I use
on September 7, 2026
Posted by: Hector
[This review was collected as part of a promotion.] I choose the Samsung Galaxy S because it has a bright LTPO AMOLED display, all-day battery life and the cameras are versatile and consistent, especially for point and shoot. I have been using the Galaxy S phones for a long time and it does everything I need whether for business or my personal use. I will continue to use the Samsung Galaxy Smartphones above all others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Great Ultra
on September 7, 2026
Posted by: Chubby67
[This review was collected as part of a promotion.] I love everything in my S25 ULTRA phone with its wide range of features and specs. The camera specs is just speechless when it comes to its photo results. the audio erase feature even makes my video more enhanced, the Al feature helps me with almost anything, and there is still more to discover. I have no regrets that I chose S25 Ultra and will still choose to be an avid fan of Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Smartphone Experience - Exceptional 1 TB
on September 7, 2026
Posted by: Daniel
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra with 1 TB storage because it delivers incredible performance, outstanding camera quality, and endless space for all my high-resolution photos and videos. The display is ultra-sharp, the battery life handles heavy daily usage with ease, and everything runs exceptionally smooth. It is truly a top-tier flagship device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not so great
on September 7, 2026
Posted by: Notagreatphone
[This review was collected as part of a promotion.] The battery does not hold a charge. My phone is slow to connect to internet. I am not happy with spending so much money and getting this bad product
Value
2
Response from Samsung USBy R&R Team, September 10, 2026
Hello there, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when your device is not operating as intended or expected. We have provided links to resources to help you with the battery life and speed of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if your frustrations continue with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
Samsung Internet browser is slow
https://www.samsung.com/us/support/troubleshooting/TSG01203056/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
Samsung Internet browser is slow
https://www.samsung.com/us/support/troubleshooting/TSG01203056/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Still a Galaxy Fan After 15 Years
on September 7, 2026
Posted by: TheLegendofIza
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I’ve trusted the Galaxy series since 2011, and it continues to be my go-to. I love the camera, the screen is amazing, and the phone is fast and easy to use. Samsung hasn’t let me down yet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra review
on September 7, 2026
Posted by: Lovesamsung
[This review was collected as part of a promotion.] I chose the s25 ultra when my note 20 ultra wore out. Ive chose the s series for the last few years. First I chose the s24 ultra now the s25 ultra. In my opinion the Samsung s series are the more user friendly phones.
Value
5
Written by a customer while visiting Samsung US