Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,376 Reviews)
Open Ratings Snapshot
Rating breakdown 30,376 reviews
5 Stars
26,000
4 Stars
3,433
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
Mesmerizing Quality and Captivating Display
on October 9, 2025
Posted by: SamsungDunny
[This review was collected as part of a promotion.] Where do I start? The quality of the device itself screams TOP of t he line, luxury, status, but when it turns on and shows it's hand.....absolutely stunning displays... I have never seen the crisp and clear on a phone ever!
Let's not get started on the camera...Multi functional and functions galor.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great processor, Super Camera!
on October 9, 2025
Posted by: Loloisrsel
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a couple weeks now, and honestly, this thing is wild. I upgraded from the S22 Ultra and didn’t think it could get that much better, but wow — Samsung really pulled it off this time. The display is just insane, like watching real life through the screen. It’s brighter than anything I’ve used, and the refresh rate makes scrolling feel buttery smooth. The new Snapdragon chip is no joke either — no lag, no heat, even when gaming or editing 4K videos.
Battery life? Easily a full day and a half with heavy use. I was skeptical about the AI features at first, but the photo remastering and live translate actually work. The camera system is ridiculous — zoom feels unreal, and night mode finally looks natural instead of overprocessed.
If I had to nitpick, the phone’s a bit heavy and expensive (my wallet still hurts), and the fingerprint reader could be faster, but honestly those are tiny complaints.
Overall, the S25 Ultra feels like the closest thing to a perfect Android right now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have no idea it's great
on October 9, 2025
Posted by: Mikosal
[This review was collected as part of a promotion.] It's so quality I love it. Please keep it up great job
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on October 9, 2025
Posted by: Hirschbach5088
[This review was collected as part of a promotion.] I use the phone for personal and work plus it great for banking great photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best purchase ever
on October 9, 2025
Posted by: Vetta
from Texas
Verified Purchase:Yes
I purchased this because it was pink. I just wish it was a bit more pink. It almost looks white. Nevertheless, I have a lot of storage. The front and back camera quality is absolutely wonderful. There are soooo many things I love about this phone. It's like a mini computer in my hands
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on October 9, 2025
Posted by: Amy1296
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a few weeks now, and it truly feels like the future in my hands. The Galaxy AI features have completely changed how I use my phone daily — from real-time translation during calls to the photo editing tools that automatically enhance every picture perfectly. The camera is absolutely incredible, especially for content creation. I use it to record Reels and take professional-looking photos for my business, and the detail and clarity are unbelievable. The display is super bright and smooth, perfect for streaming movies or editing videos. Battery life easily lasts all day, even with heavy use, and charging is super fast. The design is sleek and elegant — it really stands out. I can confidently say the Galaxy S25 Ultra with Galaxy AI is one of the best smartphones ever made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Camera & Battery Life
on October 9, 2025
Posted by: ASamsungSlamDunk
[This review was collected as part of a promotion.] I love my Galaxy Ultra S25. I use it for gaming, work related documents with Microsoft, superb picture quality, allows me to do research with AI assistance in great detail for my business and educational field. Also has become my one stop wallet for all the possible purchasing power opportunities. Samsung has been a part of my family for generations, from the S6 all the way to the new S25, for nearly 30 years plus. Thanks Samsung for maintaining the integrity of the phone industry, where others have failed and many come up short on delivery of a premium product. From casual family use, to entertainment opportunities, to business calls, documents and transactions, this is brand and phone for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone!
on October 9, 2025
Posted by: Mimmafaw
[This review was collected as part of a promotion.] This phone is very user friendly and it has many features that help me conduct business, shop, and Galaxy AI helps me complete my schoolwork. Oh, and I also use it as a phone. I do have to restart it every now and then when it starts acting wonky, but that doesn't happen often.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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