Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,376 Reviews)
Open Ratings Snapshot
Rating breakdown 30,376 reviews
5 Stars
26,000
4 Stars
3,433
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
I love the features, learn something new daily
on October 10, 2025
Posted by: StaSamsung
[This review was collected as part of a promotion.] My device is used as a 2 for one. I use for personal and work. Great security and learning new features every day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best complete phone
on October 10, 2025
Posted by: Kjmaxgo
[This review was collected as part of a promotion.] Every phone has drawbacks, but Galaxy S25 Ultra has achieved perfection. Battery, screen, processing power, cameras and accessories like the pen are best in class.
The Samsung ecosystem is a plus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love This Phone
on October 10, 2025
Posted by: RaqSee
[This review was collected as part of a promotion.] I love my S25Ultra. I have always been a Samsung Galaxy lover. Front the the 1st S series to the Note series and now the S25 Ultra. The advanced features are awesome. The new Gemini /AI features are also super cool. I can do almost anything with my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
very advanced
on October 10, 2025
Posted by: khiida03
[This review was collected as part of a promotion.] I use it for my work I have all my account in this phone basically I move around with this product
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome product.
on October 10, 2025
Posted by: Bluethunder
[This review was collected as part of a promotion.] My new device (s25 ultra) is fantastic, lots of new features and still the same easy device to navigate. An addition the new AI feature does make for quick searches and hands free experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Apex of Smartphone Tech.
on October 10, 2025
Posted by: PNWVillain
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra doesn’t just raise the bar — it melts it down and forges a new one out of titanium. From the moment you pick it up, it feels less like a phone and more like a precision-built instrument. The titanium frame, the nearly unbreakable glass, and that 6.9" QHD+ AMOLED display — it’s all unapologetically premium. Every swipe across that 120 Hz screen feels like silk on ice. Under the hood, Samsung packed it with the Snapdragon 8 Elite and 12 GB of RAM, and it shows. Everything runs at warp speed — apps, multitasking, editing, gaming — it doesn’t flinch. This thing doesn’t just perform; it flexes. The real showpiece, though, is the camera system. The 200 MP main lens, a 50 MP ultra-wide, and dual telephoto lenses (3× and 5× optical) pull off wizardry I didn’t think was possible in a phone. Zoomed shots hold insane detail, and night photos look like they were taken with a pro rig. The AI processing finally feels like it’s helping, not guessing. Software-wise, One UI 7 and Android 15 feel refined, fluid, and smart in ways that make other phones feel dated. The built-in "Galaxy AI" tools — live translation, message assist, and that slick circle-to-search — are more than gimmicks; they actually save time and feel natural once you use them. Battery life holds strong with its 5,000 mAh cell easily pushing through a full day and night of use, though the 45 W charging still feels like Samsung’s playing it safe. Its the most complete smartphone I’ve ever used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on October 10, 2025
Posted by: Mandapanda125
[This review was collected as part of a promotion.] Phone is incredible love the camera and how smooth the system runs. Galaxy ai is amazing on it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 10, 2025
Hi there Mandapanda125, we appreciate you sharinig your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with the usage and capabilities of your new device. We hope you'll reach out to us again in the future any time you have questions or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of all times
on October 10, 2025
Posted by: Tinaray
[This review was collected as part of a promotion.] Hands down this phone is by far truly remarkable, I don't know alot about it but the camera is amazing I maen amazing. It takes some of the most powerful photos I have ever seen. And really just want to thank you for helping me pursue my dream in photography.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 10, 2025
Hi there Tinaray, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the enhanced features of your device, especially the camera that is allowing you to chase your dreams. We have provided a link to the Samsung Support Team to offer assistance if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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