Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(29,300 Reviews)
Rating breakdown 29,300 reviews
5 Stars
25,149
4 Stars
3,294
3 Stars
554
2 Stars
148
1 Star
155
85%of customers recommend this product.
(
943 out of
1,103)
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
This product has great features.
on August 17, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I use my phone for streaming gaming videos, social
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is perfect
on August 17, 2026
Posted by: Rosse2love
[This review was collected as part of a promotion.] The fact that I bought it a year ago and I don't want to let it go. It's an amazing piece of art because it's not a simple phone its a work, entertainment pice that help you in any project and possible doubts. Thank samsung team for making the life easier with all the AI features and fulfilling the dreams of many people of having a nice phone and an reliable pice on their hands making possible learning in the most easy way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My best phone
on August 17, 2026
Posted by: Jluv775
[This review was collected as part of a promotion.] I absolutely lobe my galaxy..the quality of the phone and the things it can do literally compare to no other phone..ive always been a Samsung girl. Next I will upgrade to the 26 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ultra 25 review
on August 17, 2026
Posted by: jrsultra
[This review was collected as part of a promotion.] awesome phone. fast . Great screen. Great battery
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on August 17, 2026
Posted by: Ash2Ashes
[This review was collected as part of a promotion.] when i finally upgraded my phone, I chose the Galaxy S25 Ultra because I'd never had an Ultra, or even a Note as they were previously called. i was disappointed they removed some of the S-Pen features so i couldn't try them, but im quite happy with the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung brought us another win
on August 17, 2026
Posted by: Wireguy
[This review was collected as part of a promotion.] This marks my 17th Samsung phone absolutely crushed it with this phone sound display camera AI can't say enough about how impressed I am with it my only complaint is the SD card slot other than that it's flawless...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The features are ok
on August 17, 2026
Posted by: DeeDee
[This review was collected as part of a promotion.] Overall phone is overhyped it gets to hot and battery life doesn't last. I wish id of kept my 24 ultra
Value
3
Response from Samsung USBy R&R Team, August 19, 2026
Hello DeeDee, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how important the prolonged usage of your device, while being comfortable in your hand is to you every day. We have shared links to troubleshooting guides to help you with the temperature and battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 17, 2026
Posted by: Heathen16804
[This review was collected as part of a promotion.] I choose Samsung over any other phone brand any day of the week. Before my s25 ultra I had a z fold 6 and ive loved both of them. The s25 ultra I can use the keyboard easier cause its buttons are bigger though and I plan on getting the 26 ultra when I upgrade phones again
Value
5
Written by a customer while visiting Samsung US