Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,305 Reviews)
Open Ratings Snapshot
Rating breakdown 30,305 reviews
5 Stars
25,943
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
Great telephone. Love it.
on November 25, 2025
Posted by: Roberta
from SOUTH CAROLINA
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. I am still getting use to it! So easy to use it. I am learning something new every day.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this Phone!
on November 25, 2025
Posted by: Lexa30
[This review was collected as part of a promotion.] The Galaxy AI feature is such a game changer I still have yet to explore every option with it. The fast processing and ease of use are top notch. I also love being able to personalize so many aspects of my phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features.
on November 25, 2025
Posted by: Msemrose
[This review was collected as part of a promotion.] I find "Galaxy AI" extremely helpful. I absolutely love the 200mp camera
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The most powerful phone ever the 25 ultra
on November 25, 2025
Posted by: Bigrick234
[This review was collected as part of a promotion.] The 25 ultra is everything and more.
No matter if I'm working or gaming it out preforms everything I throw at it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone with ample features
on November 25, 2025
Posted by: MnGolfer213
[This review was collected as part of a promotion.] Jam packed phone with tons of features including AI which comes in handy across all different sorts of applications. Multitasking is a breeze and the cameras are amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung did it again
on November 25, 2025
Posted by: Anonymous
Verified Purchase:Yes
The screen of the S25 is certainly brighter than the S23 I traded. The S25 is faster and lsdt longer
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So Easy !
on November 25, 2025
Posted by: Joey A
from Nyack NY
Expertise:Intermediate
Verified Purchase:Yes
Every time I change computers or phones I dread the updates but Smart Switch was so easy I had very little to do. The phone is fantastic. My wife and I are very pleased. I upgraded us both from the s21 which also served us well.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product thus far
on November 25, 2025
Posted by: Oneofthosepeople
[This review was collected as part of a promotion.] As I've been labeled 'one of those people' for switching back to android, that's been the only downfall if you will with the process. It has been a lot easier relearning to navigate an android but not as frustrating as it was the other way around. And with the galaxy AI to help out it's been a good experience. Glad I made the switch and love the S25 Ultra.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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