Customer reviews from Western Digital
Western Digital - My Passport SSD Portable Storage - Silver
Average customer rating
3
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Western Digital - My Passport SSD Portable Storage - Silver
Posted by: Umbie
Verified Purchase:Yes
This is an extremely compact external SSD. Very portable, Fast and Reliable! I specially like the USB-C connection, which has proven to be much more secure and sturdy that other types of connections.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
1
Not compatible with newer versions of MacOS
on December 14, 2021
Posted by: ah42
This drive used to work great for me, but when I upgraded to newer version of MacOS it all of a sudden stopped working. Apple is pointing the finger at Western Digital and Western Digital is pointing the finger at Apple. It doesn't matter who is responsible, it just needs to fixed.
Response from Western DigitalBy SM OLS Team, December 15, 2021
Hello,
We're sorry to hear about your user experience with the WD My Passport Solid State Drive and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with the WD My Passport Solid State Drive and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital