Customer Reviews for Bosch - 300 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 46 dBA - Stainless Steel
Customer Rating
3
Bosch Dishwasher SHS53CD5N
on December 21, 2024
Posted by: BobKit
(This review was collected as part of a promotion.) Washes & cleans well. Hard to load. Different configuration for dishes needing to be washed. Very seldom wash a full load as racks are difficult to load properly. Bottom rack hard to keep on track when moving in and out. Slips off track and difficult to get back on if it has much in it.
(This review was collected as part of a promotion.) Love my new Bosch dishwasher! So quiet and does a super job with clean up! Have the top shelf for silverware and love my spotless silverware!
[This review was collected as part of a promotion.] The design and space is great and it does seem to do a good job of washing dishes, but I feel it's too reliant on the app for most of the functions.
Response from bosch-home.comBy Bosch Home US, November 18, 2024
Hi Tee , thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. We greatly appreciate your feedback as it allows us to identify areas for improvement. Your comments will be shared with the relevant teams for further consideration. If you have any further questions or concerns about your dishwasher, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
[This review was collected as part of a promotion.] Nice looking dishwasher, very quiet, stainless steel tub, three-rack design and adjustable top rack. All great features. Really a dishwasher too like at an affordable price.
Except that it has to be controlled through the Home Connect app over a wifi connection. About the only physically-accessible options are auto wash, heavy duty, and sanitize. Basic features like drying and maintenance cannot be accessed without the app. And the app connection is unreliable at best and impossible to maintain or troubleshoot at the worst. It's been months since I could get my app and my 300 Series taking to each other. Bosch offers almost nothing to help troubleshooting the wifi connection.