Customer reviews from De'Longhi
Nespresso - Vertuo Next Coffee and Espresso Machine by De'Longhi ENV120BCA - Black
Average customer rating
1.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
1
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Machine by De'Longhi ENV120BCA - Black
Posted by: Frederic S
Verified Purchase:Yes
Unfortunately I had to return the machine it had to be factory reset several times in order to work properly so I had to have it replaced.
When it was working the coffee product was excellent. No complaints
When it was working the coffee product was excellent. No complaints
I would recommend this to a friend!
Response from De'LonghiBy S.L., CSR, June 12, 2023
Hello Frederic,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units and we will be sure to notate your observations for future reference.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units and we will be sure to notate your observations for future reference.
Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
1
Worst Coffee Maschine ever
on January 24, 2024
Posted by: Soo 07
It broke after 6 weeks, save your money and go for the old one
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, February 19, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting De'Longhi