Customer reviews from lg.com
LG - Refurbished Excellent - 75 Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
Average customer rating
4.4
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
123
4 Stars
31
3 Stars
16
2 Stars
4
1 Star
6
Customer Reviews for LG - Refurbished Excellent - 75 Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
Posted by: Pine66
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the picture on this tv, it is awesome. That said, the cursor thing that wants to float all over the place when you add an app or change a setting is the worst of the worst. Furthermore, the tv forgets the password to my wifi account so we have to enter it every time we turn on the tv. I just reset the tv to the factory settings and am hoping it will fix the issue but who knows. I think this is an example of trying to make a tv smarter than it needs to be. Let me turn the thing on and load the aps I want and watch tv.
Written by a customer while visiting lg.com
Posted by: trman
Verified Purchase:Yes
[This review was collected as part of a promotion.] the audio quality is poor in comparison to the TV it replaced
Response from lg.comBy LG Customer Experience team, Customer Care, November 3, 2023
Hi there. We appreciate your feedback with regard to the audio quality of this TV. Should you have any questions or concerns that you would like to get clarified, please don't hesitate to send us a message through our Facebook or Twitter platforms and include your contact details, model and serial number. ^Anthony
Written by a customer while visiting lg.com
Posted by: DMorgsn
from Midwest USA
Verified Purchase:Yes
The picture is fine, no complaints. Sound is fair. The interactive system with the ‘smart’ remote is a joke and a real pain to deal with. Stupid little cursor flying around the screen when I’m simply trying to select a particular item. Really annoying and I’m not sure I’ll ever get used to it.
Design
3
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 2, 2023
Hey there, we'd love to help you utilize your Magic Remote a bit easier. http://spr.ly/6425uWzN3 Let us know how it goes in a private message on our socials, @LGUSSupport. ~Tegan
Written by a customer while visiting lg.com
Posted by: lamo26
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent TV Easy to set up, clear picture, very good remote control, and is easy to use your apps and streaming.
Written by a customer while visiting lg.com
Posted by: DiabloVic
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my tv my shows look so clear now I can enjoy my bedroom to myself
Written by a customer while visiting lg.com
Posted by: KK 83
from Moon Township, PA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this TV few weeks ago. Easy to set up. Easy to connect with all my devices. This tv is truly Smart!
Written by a customer while visiting lg.com
Posted by: Jose Romero
from Hialeah
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is an excellent product with very good colors and very good quality.
Written by a customer while visiting lg.com
Posted by: DennisDi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my tv earlier this week and so far, I love it. the picture quality is excellent and the remote control is a touch remote so in order for you to find anything on your tv you just have to use the remote to select what you want bye moving the curser around with the remote.
The picture quality is excellent.
The picture quality is excellent.
Written by a customer while visiting lg.com