Customer reviews from lg.com
LG - Refurbished Excellent - 75 Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
Average customer rating
4.4
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
123
4 Stars
31
3 Stars
16
2 Stars
4
1 Star
6
Customer Reviews for LG - Refurbished Excellent - 75 Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
Customer Rating
3
Just average
on June 4, 2024
Posted by: Dianepga
The TV looked great at Besst buy, but at home the colors were not as vibrant. Movies were fine but watching live golf was very washed out.
Response from lg.comBy LG, June 5, 2024
Hi, there. Thank you for taking the time to share your feedback on the LG TV (55UR9000PUA) model. We're sorry to hear that the colors on your TV didn't meet your expectations, especially when watching live golf. We aim to provide reliable, high-quality products that meet our customers' needs. For help, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-dark-picture--20153130421858. You can also reach out to us on social media @LGUSSupport for more help. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great price for a great product !
on June 5, 2024
Posted by: AKJ5
from Senoia , GA
[This review was collected as part of a promotion.] Purchased it about 3 weeks ago and as always LG is the way to go .
Written by a customer while visiting lg.com
Customer Rating
5
GREAT TV FOR SMALLER ROOMS
on June 6, 2024
Posted by: BIGVIG61
from FORT LAUDERDALE, FLORIDA
[This review was collected as part of a promotion.] GREAT TV FOR BEDROOM. GOOD PICTURE AND SOUND. EASY TO WORK REMOTE.
Response from lg.comBy LG, June 6, 2024
Hi, There! Thank you for taking the time to share your feedback with us! We're thrilled to hear that our TV has been a great addition to your bedroom, providing excellent picture and sound quality, along with an easy-to-use remote. If you have any further questions or need assistance, feel free to reach out to our Social Media Team @LGUSSupport for additional support. Thank you for choosing LG! ^James.
Written by a customer while visiting lg.com
Customer Rating
4
on June 6, 2024
Posted by: GP38
Purchased this model mainly for my Video Surveillance which is 4K. Images are clear & sharp. The outside camera edges of the display screen are hidden behind the boarder of the TV screen. Is there a way this can be adjusted? On my 24" monitor the display window fits edge to edge.
Great for an entry level TV. APPs via WiFi work well. I would recommend this TV.
Written by a customer while visiting lg.com
Customer Rating
5
Great features love the remote
on June 10, 2024
Posted by: L savage
from New Jersey
[This review was collected as part of a promotion.] Very happy with the product think imma order another one for my back room..
Written by a customer while visiting lg.com
Customer Rating
4
Could Be a Winner
on June 25, 2024
Posted by: myvote
from Erie PA
I've had the TV for about 2 weeks and am still getting used to it.
Response from lg.comBy Ryan, LG Digital Care Team, September 26, 2025
Hey there! We love to hear that this TV sounds like a winner! With some of the best features we have to offer at LG, like AI 4K upscaling, Magic remote compatibility, and Auto Low Latency Mode for those intense game nights. This TV packs a huge performance punch! If you have any additional questions, let us know on social media @LGUSSupport. We are here to help! ~ Ryan
Written by a customer while visiting lg.com
Customer Rating
5
Great purchase!
on July 12, 2024
Posted by: Lillymay
[This review was collected as part of a promotion.] Im very happy with my purchase. Great picture and quality sound.
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Smart TV!
on July 12, 2024
Posted by: MartyW
from Lockport, IL
This LG 50 inch Smart TV is great! The screen is very clear, has vibrant colors, and the size is perfect for our bedroom. It sits on my dresser and as it is so thin, it does not take up the whole top of the dresser. The remote is easy to use and adding the apps was quick to set up.
Written by a customer while visiting lg.com