Customer reviews from lg.com
LG - Refurbished Excellent - 75 Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
Average customer rating
4.4
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
123
4 Stars
31
3 Stars
16
2 Stars
4
1 Star
6
Customer Reviews for LG - Refurbished Excellent - 75 Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
Posted by: RAMyers
Verified Purchase:Yes
Recently bought this TV and we are pleased with it. Only issue that we have with it is getting the remote to sync with the Verizon cable to show the menu.
Written by a customer while visiting lg.com
Posted by: Tracc
from US
Verified Purchase:Yes
Delivers remarkable natural picture quality, Colors natural and beautiful picture quality, High quality streaming services, Compatible with and or able to be connected to other smart devices, Voice control built in, LG Smart TV notifications.
Response from lg.comBy ^Rich, LG Digital Care Team, March 24, 2026
Hi Tracc, thanks for sharing your thoughts on your LG 50" UR9000 4K UHD TV. Sounds like it’s delivering exactly what you were hoping for — natural colors, sharp picture quality, smooth streaming, and easy smart‑device connectivity. The built‑in voice control and smart notifications are great touches that make everyday use feel effortless.
If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Posted by: JohnC55
from Danville, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a wonder 55" Smart TV with excellent SMART features. It was easy to hook up. The picture quality is excellent. The sound is good but could benefit by a sounds bar. TV' companies should provide a longer power cord or an extension cord for wall mounting. I am very glad I purchased the LG product
Response from lg.comBy ^Rich, LG Digital Care Team, March 24, 2026
Hi John, thank you for taking the time to share your experience with your LG 55 Inch Class UR9000 Series LED 4K UHD Smart webOS 23 with ThinQ AI TV 55UR9000PUA. We understand how important great picture quality and easy setup are, and it’s great to hear this model delivered exactly what you were looking for. The smart features and clarity really shine on this series.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Posted by: tommyb351
from Cookeville.tn
Verified Purchase:Yes
Great picture Love the magic remote came on time as expected.
Written by a customer while visiting lg.com
Posted by: Doodles225
from Poughkeepsie, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this about 2 weeks. The video on it is great. The sound is not what we were expecting for a newer tv. Will need to hook up a sound bar to help it sound better. Loads the apps a little slower than what we are used to but I'm sure things will get better.
Written by a customer while visiting lg.com
Posted by: Glen1818
from Brooklyn NY
Verified Purchase:Yes
Picture and sound is very good, the wifi it keeps loosing connection to my router and takes a while to load apps. I have Fios gig speed
Written by a customer while visiting lg.com
Posted by: KWTU
from Bronx, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far I am very satisfied with my purchase especially considering the price point. Strong points are the thinness of the TV as well the sound which is surprisingly good. I have seen 65” sets which offer better pictures but at much higher prices. Overall I rate this 4.5 stars.
Written by a customer while visiting lg.com
Posted by: terrysb
from largo fl. 33770
Verified Purchase:Yes
[This review was collected as part of a promotion.] great value for the money, remote is much like my old one, like very much
Response from lg.comBy ^Rich, LG Digital Care Team, March 7, 2026
Hi Terry, thank you for sharing your experience with us. We’re glad your LG 65" UR9000 Series 4K Smart TV, model 65UR9000PUA, was easy to set up and that the remote feels familiar and comfortable to use. It’s great to hear you’re enjoying the value it offers.
If you ever need assistance, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you ever need assistance, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com