Customer reviews from lg.com
LG - Refurbished Excellent - 75 Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
Average customer rating
4.4 out of 5
4.4
(180 Reviews)
Open Ratings Snapshot
Rating breakdown 180 reviews
5 Stars
123
4 Stars
31
3 Stars
16
2 Stars
4
1 Star
6
Best Buy Privacy Policy
Customer Reviews for LG - Refurbished Excellent - 75 Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
Customer Rating
5 out of 5
5
Well liked product
on October 19, 2023
Posted by: Neither
Verified Purchase:Yes
This is the second LG I have purchased. Picture very clear, sound clear and am very satisfied with purchase. Extremely pleased with those who set up the television and their assistance with questions that arose while they were here. Still would like an accompanying MANUAL so I can explore the available options when using. Written manual in my hand.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great Features!
on October 22, 2023
Posted by: Barbara01
from Brownstown, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just purchased this TV a couple of weeks ago. I am still learning about it and trying out features. So far I'm quite happy with it.
Design
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love it!
on October 30, 2023
Posted by: Amanda199
from Olympia, wa
Verified Purchase:Yes
[This review was collected as part of a promotion.] One month in, and so happy. Clear picture, sound and use is easy. Love the remote too!
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great picture
on November 8, 2023
Posted by: Iggy1967
from Chicago
Verified Purchase:Yes
Bought TV 3 weeks ago and I am pleased with the purchase.
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Voice recognition goes out frequently
on November 11, 2023
Posted by: Scott4110
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this tv 5 months ago and I have had to call customer service more the whole time I had the previous tv.
Response from lg.comBy LG Customer Experience teamCustomer CareNovember 13, 2023
Hi there. We appreciate you taking the time to post your review. We'd be happy to help should you have further issues with the voice recognition feature in your TV! Our social media support team is available via PM on Facebook or via DM on Twitter at the handle @LGUSSupport. Feel free to reach out! ^Chris
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great picture.
on November 13, 2023
Posted by: Iggy1967
Verified Purchase:Yes
I purchased this TV 3 weeks ago and I am pleased with its performance.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Nana likes this TV!
on November 13, 2023
Posted by: Dorothy77
from Lebanon, TN
Verified Purchase:Yes
My TV was delivered and set up 2 weeks ago. I am very happy with it. I use the You Tube app the most for my dog because he has separation anxiety and there are some great music and calming videos for him! I also leave these videos on when I am home and busy. The picture and sound are excellent. I cannot see as well as I once could so this large screen is amazing in my small space!
I also like the fact that I can navigate easily with the remote. My favorite programs for me are on Pureflix and I can get to that easily. I am 71 and do not like to go through numerous steps for anything so this is a good thing!!!
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
tv
on November 14, 2023
Posted by: Birch Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm still having problem with sound bar that is connected to it. Wish there was more written instructions for both tv and sound bar.
Written by a customer while visiting lg.com
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