Customer reviews from lg.com
LG - Refurbished Excellent - 75 Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
Average customer rating
4.4
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
123
4 Stars
31
3 Stars
16
2 Stars
4
1 Star
6
Customer Reviews for LG - Refurbished Excellent - 75 Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
Posted by: Jesnes
from New York
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was really excited to get the LG 65UR9000 TV. It came nicely packed and easy to open box. The TV lays nicely against the wall and isn't thick, it's a nice thin TV. It's more of the TV wall Mount that sticks out than the TV itself. It is a nice smart TV with all the smart apps and LG live TV. The remote is of medium size and can use the directional buttons or as a mouse pointer for the TV selections. The graphics is nice but not as sharp as other high end brands. The sound took some adjusting a few times before I settled to what sounded best for me. Overall, it is a God TV and I do recommend it.
Written by a customer while visiting The Insiders
Posted by: nesjes24
from New York
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was excited to get the LG UHD TV 65 inch 65UR9000. Once I unboxed it, I was even more excited because I saw how thin it was. But when I set it up on my wall and turned it on and set everything up, that's when I noticed the quality. The TV can use some improvements. The picture seems a little dark. The graphics are nice, but can improve. I tried it on different streaming sites and gaming but I wish the quality was a little better. Also, the sound isn't the best. I had to change the sound for different things, like if I was watching a movie, I had to change the sound, if I was playing a game, I had to change the sound. Otherwise it would sound weird and not clear. Overall, I would still recommendthis TV for the price point, but it isn't my favorite. However, it does look great on the wall and doesn't pop out too much, it all depends on the wall mount. I'm also not that crazy about the remote. It seems to lag a bit and shows some signs of being delayed after I press the button to select whatever I want to select.
Response from The InsidersBy LG Customer Experience team, LG Digital Care Team, October 24, 2023
Hey there! Thank you for the feedback on your TV. We'd love to see how we can help with the sound and picture quality. Have you checked out our support page on this device? Here's a link just in case http://spr.ly/6424ueYFm. Let us know if this helps by Private Message on Twitter or Facebook @LGUSSupport.
Written by a customer while visiting The Insiders
Posted by: Appaloosa2
from Nashville, TN
Verified Purchase:Yes
When I went to buy a 55 inch tv this was on my list. When I was at the store display of 55" tv's one stood out for picture quality above all of them , yes this one. The picture is superb for a 55" and I wasn't looking for a game tv or extras I wanted a excellent picture. This LG does have extras like the magic remote which I still am undecided about but the picture quality wins hands down.
Written by a customer while visiting lg.com
Posted by: Nicknames already taken
from Chapel Hill NC
Verified Purchase:Yes
Very pleased with my purchase.Great picture and features. I especially like the voice command options and built-in Alexa utility.
Written by a customer while visiting lg.com
Customer Rating
5
Great TV for the price
on October 4, 2023
Posted by: Tommyd1000000
from Florida
I've had this TV for a month now and I am very pleased. Great picture quality. Sound is fair, but considering the size of the speaker, that's expected, run through a sound bar
Written by a customer while visiting lg.com
Posted by: sonnyfloria
Verified Purchase:Yes
[This review was collected as part of a promotion.] This TV has a quality picture, and several features to choose from to create the perfect sound and video for each user. I personally enjoy the vibrant color.
Written by a customer while visiting lg.com
Customer Rating
5
High Quality Picture with Projector Size Screen
on October 4, 2023
Posted by: JeffJ1z
from Liverpool
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The LG 65UR9000 TV was much bigger than I expected. The delivery required two people and the delivery person was gracious enough to get it inside. The box was bigger than I imagined, and unwrapping and removing it was a task. I couldn't believe that the TV was as thin and light as it was, especially considering the size. I finally set up the TV and found the screen quality was exceptional. It dimmed and lightened during the day and had a feature called director mode that improved the picture quality on movies. I was really impressed by the ability to stream video services from the TV. It was very intuitive, and the TV recognized the surround sound system on install. I have only had trouble with my cable box, and finding the compatibility with my set top seemed to be a small inconvenience thus far. Overall I would recommend thus TV for its size and weight as well as its high quality video and surround system compatibility.
Written by a customer while visiting The Insiders
Posted by: Chris6119
from Atlanta Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] My first 75 inch. Love it. Easy to program. . Great picture.
Written by a customer while visiting lg.com