Customer reviews from lg.com
LG - Refurbished Excellent - 75 Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
Average customer rating
4.4
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
123
4 Stars
31
3 Stars
16
2 Stars
4
1 Star
6
Customer Reviews for LG - Refurbished Excellent - 75 Class UR9000 Series LED 4K UHD Smart webOS TV (2023)
Posted by: TomFL
from Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] My Samsung Tv bit the dust after a power outage. I went to store to by another Samsung. but was drawn to the LG UHD ThinQ on display and was hooked. Great Features. Stunning picture and vibrant beautiful colors. Great decision I made.
Design
5
Response from lg.comBy LG, February 6, 2026
Hi, Tom. Thanks for sharing your experience with your LG TV (75UR9000PUA) model. It’s great to hear how much you’re enjoying it. This model delivers vibrant color, sharp detail, and a smooth UHD viewing experience, so it’s awesome that it immediately stood out to you in the store and won you over. For more guidance, visit https://www.lg.com/us/support/product/lg-75UR9000PUA.AUS.
It sounds like you made a fantastic choice, and we’re glad it’s been such a strong upgrade after your previous TV. If you ever want help exploring features or settings, feel free to email lgdigitalcare@lg.sprinklrsupport.com anytime.
^Juvy
#LifesGood ❤️
It sounds like you made a fantastic choice, and we’re glad it’s been such a strong upgrade after your previous TV. If you ever want help exploring features or settings, feel free to email lgdigitalcare@lg.sprinklrsupport.com anytime.
^Juvy
#LifesGood ❤️
Written by a customer while visiting lg.com
Posted by: Anonymous
from Thomasville, Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this LG TV this month and I’m glad I did, I will buy again
Written by a customer while visiting lg.com
Posted by: Don701
from califronia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 2 weeks ago and am very happy. its easy to use.
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on September 3, 2023
Posted by: TimLReed20
from Indiana
[This review was collected as part of a promotion.] I really like quality of picture apps and use of TV
Written by a customer while visiting lg.com
Posted by: Bob871936
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought one lg tv 65 inch and we absolutely love it. We needed another one and so we just bought a second one as well. This one is a 55 inch. Just perfect size for the dining room. We have gone LG crazy. We have now bought a refrigerator that we have fell in love with.
Written by a customer while visiting lg.com
Posted by: Bill Handlin
Verified Purchase:Yes
Bought less than 3. Months ago already needs service
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, October 20, 2023
We would love to see what next steps are needed to resolve the issues with your LG Smart TV. To better assist you, we have to move this to a private platform where you can private message us on Facebook or Twitter using the hashtag @LGUSSupport and include the model and serial numbers of the TV. We'll take it from there and do our best to resolve the issue as soon as possible. ~Rita
Written by a customer while visiting lg.com
Posted by: Tayseer
from Atlanta Georgia area
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a nice big TV But I'm having problems with utilizing a good color scheme and the sound system is not good for such a big TV. Tech guy could not hook it up to my existing sound system so I purchased an LG sound bar with a subwoofer. A tech guy is coming to install it this week!!! Hopefully this will work
Response from lg.comBy LG Customer Experience team, Customer Care, November 6, 2023
Hi Tayseer. Thank you for reaching out and sharing your experience with us here. Sound and color schemes are very subjective to the user. If you have further questions for a setting that works please utilize "perfect picture settings' via YouTube. Additionally we can assist you in getting the best settings for your TV. All you need to do is head to Twitter and message us @LGUS or head over to Facebook to seend us a PM. -Trey
Written by a customer while visiting lg.com
Posted by: Bumper6517
from West Pittston, PA
Verified Purchase:Yes
Absolutely beautiful picture ! I bought this TV a few weeks ago and I couldn't be more satisfied!
Design
5
Written by a customer while visiting lg.com