Customer reviews from Samsung US
Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
680
4 Stars
96
3 Stars
25
2 Stars
10
1 Star
10
95%of customers recommend this product.
(
324 out of
340)
Customer Reviews for Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Quality
on May 12, 2026
Posted by: Theogger
[This review was collected as part of a promotion.] Good tv.Picture quality is good.Sound quality is good
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and great resolution
on May 12, 2026
Posted by: MrAcacio
from Florida
[This review was collected as part of a promotion.] Honestly the best tv I have bought so far. I love playing my PS5 in this super 85" big screen. Not only the resolution but everything on this TV is great. 100% happy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV!
on May 12, 2026
Posted by: T606
[This review was collected as part of a promotion.] The display is beyond crystal-clear and the ambience that it adds really elevates a social butterfly and movie fanatics living space!
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv for all watching types
on May 12, 2026
Posted by: Jones
from North Carolina
[This review was collected as part of a promotion.] Great picture screen quality is amazing. Speakers project a nice rich sound
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv with most advanced features
on May 12, 2026
Posted by: Divyanshu
from Secaucus new jersey
[This review was collected as part of a promotion.] The product and service was seamless and amazing. Would def recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture quality. Best I've ever seen
on May 12, 2026
Posted by: Arb86132
from Cloverdale, Indiana
[This review was collected as part of a promotion.] Amazing picture quality brightness contrast vibrancy resolution interface
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness in a box!!!
on May 14, 2026
Posted by: SS4life
[This review was collected as part of a promotion.] This tv is amazing for the price. It has some awesome features that you just do not find on other products. One of hidden gems would be the karaoke feature. When watching a movie at night the clarity is really noticeable and makes it feel like you are in a normal theatre. Great job samsung. Keep up the good work!!!
Written by a customer while visiting Samsung US
Customer Rating
3
Decent For The Price
on May 14, 2026
Posted by: Prym84ever
from California
[This review was collected as part of a promotion.] Overall fair for regular TV viewing. Vibrant colors. Interface is a bit on the slow side, with apps feeling more sluggish than on comparable brands or even older Samsung models. Some on-screen dimming of whites. Especially on features like closed captioning.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, May 15, 2026
Prym84ever,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US