Customer reviews from Samsung US
Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
680
4 Stars
96
3 Stars
25
2 Stars
10
1 Star
10
95%of customers recommend this product.
(
324 out of
340)
Customer Reviews for Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
TV review
on May 5, 2026
Posted by: Robby
from Enid Oklahoma
[This review was collected as part of a promotion.] It has good clarity and works very functional i like
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ok, but I REALLY expected more then what I got!
on May 6, 2026
Posted by: AUDIOPHILE
[This review was collected as part of a promotion.] It really doesn't have any of the blurry effects gone after paying for it. Also NOT as good black and blue or is it severely bright and vibrant with full resolution in another place other then blackout shades, slowly moving movie for kids like animation.Or I am sure to use it as new monitor as long as it suits in screen. Easier for closed system security. So if you would, "SAMSUNG" be so kind to consider a long time 100%disabled veteran yet isn't able to get the help he needs. So help with new TV would be fantastic! I even have another one to help give out if I get one. Gotta sugar that bacon 🥓 😋
Response from Samsung USBy Samsung Specialist, May 6, 2026
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Little work
on May 6, 2026
Posted by: Jboggs18789
[This review was collected as part of a promotion.] The picture can be enhanced and the sound as well. I mean Samsung makes top shelf equipment but there is still room for improvement
Response from Samsung USBy Samsung Specialist, May 6, 2026
Thanks for taking a moment to review Samsung’s Q8F TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture and sound!
on May 7, 2026
Posted by: amymarie
from Kalamazoo Michigan
[This review was collected as part of a promotion.] Excellent Clarity and Resolution. brightness is true to the contrast as well as color is perfect in it's balance.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture
on May 9, 2026
Posted by: Tiger K
[This review was collected as part of a promotion.] We have it in our 3 seasons room which is all sunlight, looks awesome
Written by a customer while visiting Samsung US
Customer Rating
5
Great AI features as well.
on May 9, 2026
Posted by: Steve
from Boone, Iowa
[This review was collected as part of a promotion.] Very clear picture, sound is amazing. I’m hard of hearing with hearing aids and have had to turn old 65 inch Roku tv up to 20 or higher to hear, this tv only have to turn up to 6 or 7. Very happy with product for the price!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 9, 2026
Posted by: 602IN716
from Buffalo Ny
[This review was collected as part of a promotion.] Love the picture clarity, & the features are endless
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!
on May 11, 2026
Posted by: B007Saint
from Indianola Iowa
[This review was collected as part of a promotion.] great product love the TV has an amazing picture only thing I wish it was a little lighter
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US