Customer reviews from Samsung US
Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
680
4 Stars
96
3 Stars
25
2 Stars
10
1 Star
10
95%of customers recommend this product.
(
324 out of
340)
Customer Reviews for Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great Features and Clarity
on May 4, 2026
Posted by: Chino82
from Orlando fl
[This review was collected as part of a promotion.] Great color and sound brings watching to life awesome Tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on May 5, 2026
Posted by: Ricky
from Puerto Rico
[This review was collected as part of a promotion.] Just what a TV should look and feel while playing any kind of media, from crispness to clarity from brightness to shadows and Gosh, definition and colors are just at another level. Apps feel so natve to this TV that theres no need for any other, specially Samsung TV media, theres no need to pay xtra fot other apps that they only kewp raising every year their monthly price. And just in case you need to reach out to their warranty, its just a walk in the park.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on May 5, 2026
Posted by: Joe7
[This review was collected as part of a promotion.] It's nice. Works well with sound bar and DVD player
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on May 5, 2026
Posted by: RevRob
from South Carolina
[This review was collected as part of a promotion.] Picture clarity and brightness are amazing. The color is true to real life. We bought the QLED to give us better resolution and it has not disappointed us. The software even upgrades old resolution to the point that you almost can't tell a difference. The contrast is perfect with blacks showing as real black.
We are very pleased with this product and with our choice.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on May 5, 2026
Posted by: James
[This review was collected as part of a promotion.] Great TV for my house. Very good quality video. Can't complain
Written by a customer while visiting Samsung US
Customer Rating
3
43" SAMSUNG SMART TV
on May 5, 2026
Posted by: CCH1
from Washington, DC
[This review was collected as part of a promotion.] Nothing on the remote to adjust the brightness, clarity, color, contrast, or resolution. And there is NO manual.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, May 5, 2026
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Replacement for defective unit
on May 5, 2026
Posted by: Jeff
from Jacksonville Fla
[This review was collected as part of a promotion.] This is a good TV for the value. I wanted to give it a 4, Based on the TV that I sent back to Samsung Just three weeks ago. But that’s not fair. This TV is two models newer. So far, I’m happy with everything.
Written by a customer while visiting Samsung US
Customer Rating
5
the best of is conect with the phone lover
on May 5, 2026
Posted by: jonhj29
[This review was collected as part of a promotion.] Samsung is one of the best TV ever wil not changing very happy with the pictures is the best
Written by a customer while visiting Samsung US