Customer reviews from Samsung US
Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
680
4 Stars
96
3 Stars
25
2 Stars
10
1 Star
10
95%of customers recommend this product.
(
324 out of
340)
Customer Reviews for Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Screen
on May 1, 2026
Posted by: Jen8
from Indiana
[This review was collected as part of a promotion.] Well a whole chunk of the screen went out shortly after I got it. My other TV was bigger but the whole screen went out, so I'm ok with it. Oh, and I do not know what kind of Samsung I have. I just hit buttons.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, May 4, 2026
Jen8,
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome picture
on May 1, 2026
Posted by: Trent
from Warner Robins, ga
[This review was collected as part of a promotion.] One of the best tv's out there the picture was always nice a bright, colors was spot on. The sound was amazing you could actually hear everything that was being said. The resolution and contrast was amazing on it as well.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic tv
on May 2, 2026
Posted by: Autumn tv
from Chicago il
[This review was collected as part of a promotion.] Very. Good quality tv I over how everything looks HD very loud
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great features
on May 3, 2026
Posted by: Crybaby888
[This review was collected as part of a promotion.] everything was excellent perfect quality perfect everything was excellent perfect quality Perfect Picture Perfect screen excellent sound overall five stars if I can give it a chance I would would definitely recommend this product to anyone I meet hope this helps
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for the money
on May 3, 2026
Posted by: Tech Raccoon
from Stockton, CA
[This review was collected as part of a promotion.] Great clarity and resolution, built in smart hub has lead me down the rabbit hole of home automation, fun stuff actually. Doesn't break the bank either. Massive upgrade over the old 52" Samsung LCD TV from 2010 that it replaced. The 52 incher still kicking strong, went to bedroom
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great HD
on May 3, 2026
Posted by: Ttt123
[This review was collected as part of a promotion.] All great working smooth, I like the quick connection
Written by a customer while visiting Samsung US
Customer Rating
4
SetUp
on May 3, 2026
Posted by: Nanaof4
from Paris, Texas
[This review was collected as part of a promotion.] It's been a real good product love that it provides the free channels. The only complaint I have is there are toany pre installed apps and unless you are a technical expert it can be hard, but as for the tV is is good
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good overall
on May 4, 2026
Posted by: Acklove
[This review was collected as part of a promotion.] Tv is good overall. It doesn't interface well with my Vizio soundboard though
I would recommend this to a friend!
Features
2
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US