Customer reviews from Samsung US
Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
680
4 Stars
96
3 Stars
25
2 Stars
10
1 Star
10
95%of customers recommend this product.
(
324 out of
340)
Customer Reviews for Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great title
on April 21, 2026
Posted by: Dcmdog
[This review was collected as part of a promotion.] beautiful crystal clear the size is perfect and I can't believe the colors and the remote control perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv for the price.
on April 21, 2026
Posted by: Gabby
from Louisiana
[This review was collected as part of a promotion.] I am pleasantly surprised by the number of channel that the Samsung TV Plus gives for free. The screen interaction is smooth and very responsive. Not disappointed at all.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful TV
on April 21, 2026
Posted by: TheBlockingOne
from Florida
[This review was collected as part of a promotion.] Beautiful picture with sharp detail thanks to the 4K resolution, plenty bright, vibrant colors.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Replaced old plasma - good move
on April 22, 2026
Posted by: keny
[This review was collected as part of a promotion.] Excellent screen resolution and vibrancy. A perfect fit in our bedroom. Did not have to make any adjustments, just right ont of the box. The new style (new to me) takes some getting used to and I like the voice interface.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on April 23, 2026
Posted by: Shoe
from Spokane wa
[This review was collected as part of a promotion.] Great t v super clear picture, love it would recommend it to all my friends and family
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on April 24, 2026
Posted by: Lovemytv
from Kentucky
[This review was collected as part of a promotion.] The product is great , I love my TV, it syncs up to all my smart devices ,the clarity , the brightness, the contrast , resolution ,and vibrancy are all great I want another one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent slim 43” smart tv that does it all!
on April 26, 2026
Posted by: Dev00
from Iowa
[This review was collected as part of a promotion.] This tv has excellent picture quality. The colors look vibrant and accurate, with great range of brightness and contrast. It has sleek and slim design that I really appreciate in my space. Also, it comes loaded with a plethora of apps and features. I really want to give it 5 stars, but the menus and UI just aren’t quite as fast as I was hoping for. It’s definitely not slow, but every now and then it takes a few seconds to launch an app, or navigate through certain menus. But overall I am extremely happy with this tv, and i definitely recommend it if you’re looking for a small smart tv that does it all!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Picture quality is mid
on April 26, 2026
Posted by: Boosting240
from Tustin, CA
[This review was collected as part of a promotion.] Picture quality is not that great, even after calibration. I'm not very satisfied with the picture quality.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, April 27, 2026
Hi,
We appreciate your input on the picture quality of Samsung’s Q8F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s Q8F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US