Customer reviews from Samsung US
Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
680
4 Stars
96
3 Stars
25
2 Stars
10
1 Star
10
95%of customers recommend this product.
(
324 out of
340)
Customer Reviews for Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Great screen!. Very bright!
on December 23, 2025
Posted by: Burgerboss928
[This review was collected as part of a promotion.] Clear ,crisp,and bright best describes the screen. I really enjoy watching action movies and sci-fi movies with this TV! Simply amazing!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Yellow streaks on screen after only six months
on February 5, 2026
Posted by: JLB1
[This review was collected as part of a promotion.] I purchased the tv back in May and for the first few months, everything was fine. Then in November, I noticed two yellow vertical streaks in the middle of the screen. They’re very noticeable when the screen is displaying a white or light colored scene. Very disappointing as I have had other Samsung smart tvs and have had no issues.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, February 5, 2026
JLB1,
Thank you for sharing your experience with Samsung’s Q8F. If your TV is displaying lines on the screen, we recommend the following steps to help isolate the issue:
1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
2. Switch channels or inputs to see if the issue appears across all sources
3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
4. Perform a cold boot by holding the power button on your remote for about 10 seconds
5. Ensure your TV has the latest software installed: Settings > Support > Software Update
If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Thank you for sharing your experience with Samsung’s Q8F. If your TV is displaying lines on the screen, we recommend the following steps to help isolate the issue:
1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
2. Switch channels or inputs to see if the issue appears across all sources
3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
4. Perform a cold boot by holding the power button on your remote for about 10 seconds
5. Ensure your TV has the latest software installed: Settings > Support > Software Update
If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing clarity
on February 5, 2026
Posted by: John
from Arizona
[This review was collected as part of a promotion.] Crystal clear TV, super thin, didn't expect it to be as heavy as it but still great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am entertained!
on February 13, 2026
Posted by: Stevogetti
from Framingham MA
[This review was collected as part of a promotion.] Samsung and I go way back. This Samsung tv is my second one. My first one is still working great. I just wanted a little upgrade and I'm totally blown away. All I need to say is, WOW! I originally became a die hard Samsung phone and tablet fan. Samsung's tvs are now my go to as well. I can't say enough about the superior quality. You'll just have to see for yourself. Samsung, great job and thank you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 22, 2026
Posted by: LagFin
from North Dakota
[This review was collected as part of a promotion.] I have come to find that the TV is very intelligent calibrated self with your phone and minimal thinking that a person has to do it does it for you TV is very clear and resolution is wonderful and the colors are very vibrant stays on task the brightness isn't too bright in the dark areas also the contrast works very very well.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Streaming and so much more
on March 7, 2026
Posted by: NW Dan
from Portland Oregon
[This review was collected as part of a promotion.] the surprise for me was the in depth streaming connections. it can be overwhelming at times. the connections are quick and resolution is outstanding. many of the connections are to services or movies or apps that do require subscription so beware its not all free. the samsung plus connection is well catergorized and lots of choices.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture?Great sounds like the size Quality
on March 24, 2026
Posted by: Champ
[This review was collected as part of a promotion.] I like the size quality he's performing better great picturel
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on March 30, 2026
Posted by: Raven
from New York
[This review was collected as part of a promotion.] Brightness and resolution is high quality. Also, the clarity is great.
Written by a customer while visiting Samsung US