Customer reviews from Samsung US
Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(823 Reviews)
Rating breakdown 823 reviews
5 Stars
682
4 Stars
96
3 Stars
25
2 Stars
10
1 Star
10
95%of customers recommend this product.
(
325 out of
341)
Customer Reviews for Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Best HD picture
on October 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Our house was hit by a car and we had to relocate for 5 months. We had to rent furniture and this is the TV we got. The color and sound so much better than what we have at home and the HD is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It have very nice future
on October 14, 2025
Posted by: Kami1958
[This review was collected as part of a promotion.] I use for streaming and it is very convenient to used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
first smart tv
on October 14, 2025
Posted by: pugmom
[This review was collected as part of a promotion.] my first smart tv still learning about all the functions but very cool so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great color, picture and sound!
on October 14, 2025
Posted by: Giggles
[This review was collected as part of a promotion.] We use the TV for watching programs and movies. The color is absolutely beautiful, very sharp picture. We are very happy with this TV!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Numerous issues
on October 14, 2025
Posted by: Unhappy
[This review was collected as part of a promotion.] It is difficult to add new apps to, I use tv to stream and watch tv only. I don’t feel like it is user friendly bc I should not have to look up how to do things on a tv as I never have before. I have only had this tv for a few months and am already thinking about getting something different. I cannot even get the fire stick cube to connect with this
Value
2
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
Unhappy,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Pro
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Bad remote
on October 14, 2025
Posted by: Scottlyn
[This review was collected as part of a promotion.] Great picture and perfect size. The only thing that needs changed is remote is too small and difficult to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great I love Samsung tv
on October 14, 2025
Posted by: Guillermo
[This review was collected as part of a promotion.] I love the Samsung tv because sound quality is great and movies to watch is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV easy to use
on October 14, 2025
Posted by: Debbie
[This review was collected as part of a promotion.] Great TV. Very easy to set up. No problems at all would definitely recommend.
Value
5
Written by a customer while visiting Samsung US