Customer reviews from Samsung US
Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
680
4 Stars
96
3 Stars
25
2 Stars
10
1 Star
10
95%of customers recommend this product.
(
324 out of
340)
Customer Reviews for Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Replacement
on August 20, 2025
Posted by: Wheels
[This review was collected as part of a promotion.] The Selection of TV That Was Made Was Excellent. The Features of The TV Are Worth IT.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Qsymphony rocks!!
on August 20, 2025
Posted by: Alexwin26
[This review was collected as part of a promotion.] I am having much fun with this tv paired with my sound bar, specially while im playing video games!!! Very inmerssive and crisp colors!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Less than happy
on August 20, 2025
Posted by: Budda1
[This review was collected as part of a promotion.] Although the picture is fantastic, there is nothing else I like. The remote is challenging to use and on screen navigation is far too complicated. If a Tv needs a 175 page user manual it is entirely too complicated!
Value
3
Response from Samsung USBy Samsung Specialist, August 21, 2025
Budda1,
Thanks for your review. If you've found the User Guide difficult to understand, you may want to enable Learn TV Remote. This is a feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
Learn Menu Screen is another accessibility feature that helps users navigate on-screen menus with audio guidance. When enabled, your TV will announce the name and function of each menu item as you scroll through the settings – without making any actual changes. This is a helpful tool for users who are visually impaired or new to using Smart TV menus.
To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit Learn Menu Screen, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for your review. If you've found the User Guide difficult to understand, you may want to enable Learn TV Remote. This is a feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
Learn Menu Screen is another accessibility feature that helps users navigate on-screen menus with audio guidance. When enabled, your TV will announce the name and function of each menu item as you scroll through the settings – without making any actual changes. This is a helpful tool for users who are visually impaired or new to using Smart TV menus.
To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit Learn Menu Screen, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Picture and Great Features
on August 20, 2025
Posted by: Ronnie
[This review was collected as part of a promotion.] This TV is used as my main TV for my home. Replaced an older Samsung 75" TV that stopped working. Wish I had of upgraded earlier due to upgrades with this TV. This is a really nice TV with all the bells and whistles as well as a great picture. Super happy with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very satisfied of samsung Tv
on August 20, 2025
Posted by: Pezhman
[This review was collected as part of a promotion.] Very sharpand bright screen with a lot of free movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet definitely a . Great picture and soun
on August 20, 2025
Posted by: Hippie09
[This review was collected as part of a promotion.] I use my Samsung TV for work,streaming, and gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The TV is easy to use
on August 21, 2025
Posted by: Buddy1
[This review was collected as part of a promotion.] STREAMING MOVIES AND OTHER INFORMATIO ONLINE, EXCELLENT quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the best
on August 21, 2025
Posted by: Television
[This review was collected as part of a promotion.] I love it so much the television I have a best television in my world
Value
5
Written by a customer while visiting Samsung US