Customer reviews from Samsung US
Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
680
4 Stars
96
3 Stars
25
2 Stars
10
1 Star
10
95%of customers recommend this product.
(
324 out of
340)
Customer Reviews for Samsung - Refurbished Excellent - 55 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Excellent view
on November 11, 2025
Posted by: Teresa
[This review was collected as part of a promotion.] I recommend 👌 is beautiful good investment with this tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect gami g or movies
on November 16, 2025
Posted by: Tvwinner
[This review was collected as part of a promotion.] Perfect movies and gaming the pic is perfect feels like iam in a imax thestre
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Samsung TV
on November 18, 2025
Posted by: Princess
[This review was collected as part of a promotion.] Always a beautiful picture with the perfect sound. Thank you Samsung. I also love my Samsung washer and dryer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture Quality is Fantastic , Sound is Crisp
on November 20, 2025
Posted by: Redfish346
[This review was collected as part of a promotion.] The Picture Quality is Fantastic, Deep Color Great Back Lighting, Sports Come Alive on the screen. The Sound is fantastic as well even without the soundbar. I purchased The Samsung Soundbar as well, Very Movie Like Sounds. All in All , I would Recommend this Samsung HD QLED TV to Everyone looking to upgrade there TV Experience. I am Glad I Made The Choice to Upgrade. I only Buy Samsung Products, Bar none The Best In It's Class.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Navigate
on December 20, 2025
Posted by: 2Seniors
[This review was collected as part of a promotion.] The picture is beautiful. But more importantly for two seniors, it is so easy to navigate!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Another Samsung nightmare
on March 5, 2026
Posted by: Clen
from Norton MA
[This review was collected as part of a promotion.] TV keeps shutting off and coming back on in a few seconds. This TV replaced the prior defective Samsung TV
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, March 5, 2026
Clen,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible Blacks
on April 4, 2026
Posted by: Mflorio556
from Hinesville, GA
Terrible clouding/blooming. Don’t get this tv if you plan on watching at night.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, April 6, 2026
Mflorio556,
We appreciate your feedback on the picture quality of Samsung’s Q8F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
We appreciate your feedback on the picture quality of Samsung’s Q8F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Ecellent TV
on April 5, 2026
Posted by: Grannygardener
[This review was collected as part of a promotion.] Love samsung TV. Bright picture and perfectly clear picture. Removed one star because the remote control is small and awkward to operate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US