Customer reviews from lockly.com
Lockly - Original Vision Smart Lock Video Doorbell
Average customer rating
4.8
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
446
4 Stars
84
3 Stars
25
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
498 out of
512)
Customer Reviews for Lockly - Original Vision Smart Lock Video Doorbell
Customer Rating
5
Lockly Vision
on December 29, 2025
Posted by: SafeHome50
I love the smart features and options of my Lockly Vision. I feel secure having the ability to monitor the my safety with a dependable system
Response from lockly.comBy Ashley L., Lockly Customer Service, December 30, 2025
Thank you for your great feedback! We’re thrilled to hear that you love the smart features and options of your Lockly Vision and that it gives you added peace of mind. Providing a dependable, secure system is exactly what we strive for. We truly appreciate you choosing Lockly!
Written by a customer while visiting lockly.com
Customer Rating
4
All the feature one could need in a smart lock
on February 5, 2026
Posted by: Raymond H
from Salisbury, MD
Gender:Male
I had to replace the door that my old Lockly was on, so I bought a replacement. The old lock was working but the display was weathered and not readable .
Response from lockly.comBy Ashley L., Lockly Customer Service, February 5, 2026
Thank you for sharing your experience! We’re glad your old Lockly was still working and understand the need for a replacement when the display became weathered. For future reference, we do offer sun visors to help protect against weather conditions, though results may vary depending on exposure. We appreciate your feedback and hope your new lock serves you just as well.
Written by a customer while visiting lockly.com
Customer Rating
5
thank you for your assistance
on February 18, 2026
Posted by: Gabi
from magnolia TX
Gender:Female
The young lady was very helpful and patient with me until I set up connectivity and reboot the system. thank you
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, February 19, 2026
Thank you for your kind words! We’re so glad to hear that our team member was helpful and patient in getting your system set up. We truly appreciate your feedback and are here anytime you need assistance!
Written by a customer while visiting lockly.com
Customer Rating
5
Great features with great support teams
on April 7, 2026
Posted by: Jimmyy
from Catskills
Gender:Male
I bought this product to allow convenience and peace of mind for my house.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, April 9, 2026
Thank you for the 5-star review! We’re so glad to hear you chose our product for the convenience and peace of mind it brings to your home—that’s exactly what we aim to deliver. If you ever have any questions or need assistance, we’re always here to help!
Written by a customer while visiting lockly.com