Customer reviews from lockly.com
Lockly - Original Vision Smart Lock Video Doorbell
Average customer rating
4.8
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
446
4 Stars
84
3 Stars
25
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
498 out of
512)
Customer Reviews for Lockly - Original Vision Smart Lock Video Doorbell
Customer Rating
5
Great lock
on June 17, 2025
Posted by: Vero
from Tamarac Fl
Gender:Female
Happy except for batteries that I constantly have to buy
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 18, 2025
Thank you for your feedback! We're glad to hear you're happy overall. We understand that frequent battery replacements can be frustrating — your input is valuable, and we'll definitely take it into account as we continue to improve. If there's anything we can do to help or if you'd like recommendations for longer-lasting batteries, feel free to reach out!
Written by a customer while visiting lockly.com
Customer Rating
5
Great, secure lock
on June 18, 2025
Posted by: Phil08
from Houston, Texas
Gender:Male
I've actually had this lock for well over 2 years. Plenty of time to see its most impressive features! It's a great, secure lock that has yet to fail us.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 20, 2025
Thanks so much for sticking with us for over two years! 😊 It’s awesome to hear the lock continues to keep you secure and reliable all this time. Here’s to many more years of peace of mind! 🔐🙌
Written by a customer while visiting lockly.com
Customer Rating
5
Greatest Lock Of All Times!!
on June 22, 2025
Posted by: Mi Casa
from New York
Gender:Male
My LOCKLY lock provide safety, comfort and security to me and my family. It is the G.O.A.T. Locks!!! Thank you LOCKLY!!!
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 23, 2025
Thank you for the awesome shoutout! We’re thrilled to hear that LOCKLY is keeping you and your family safe and comfortable. Being called the G.O.A.T. means the world to us!
Thanks for choosing LOCKLY!
Thanks for choosing LOCKLY!
Written by a customer while visiting lockly.com
Customer Rating
5
Great feature easy to use can monitor from any pla
on June 22, 2025
Posted by: Anonymous
from Houston Texas
Gender:Female
Great products Lockly vision easy to install easy to use
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 23, 2025
Thank you for your great feedback! We’re glad to hear that the Lockly Vision was easy to install and use. We appreciate you choosing Lockly!
Written by a customer while visiting lockly.com
Customer Rating
4
Lockly App & lock experience
on June 23, 2025
Posted by: bmamo
from San Diego CA
Gender:Male
The updated Lockly app, its functions & features work nicely with the lock specially after batteries have been replaced !! Thanks Lockly team.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 23, 2025
Thank you for your feedback! We’re glad to hear the updated Lockly app and its features are working great with your lock, especially after the battery replacement. We appreciate your support!
Written by a customer while visiting lockly.com
Customer Rating
5
Amazing Smart Lock
on June 23, 2025
Posted by: LKennedy
from Chicago, IL
Gender:Female
I purchased this lock so that my children could gain entry to our home without their keys. Especially my kiddos who are not driving and typically don't carry keys with them. The fingerprint entry has been an ease for them. I can also give remote access to my cleaning person and that has been incredibly helpful. Would highly recommend this lock.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 23, 2025
Thank you for sharing your experience! We’re thrilled to hear that the fingerprint entry is making life easier for your kids and that remote access is helping with your cleaning person. Your recommendation means a lot to us!
Written by a customer while visiting lockly.com
Customer Rating
5
Excellent
on June 23, 2025
Posted by: Utom
from DFW area
Gender:Male
I bought last month and installed it 2 weeks ago, seems very good.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 24, 2025
Thanks for your feedback! We're glad to hear your lock is working well so far. If you ever need assistance or have questions, we're here to help. Welcome to the Lockly family!
Written by a customer while visiting lockly.com
Customer Rating
5
Best lock on the market!
on June 28, 2025
Posted by: Wilson
from Sunrise, Florida
Gender:Male
We bought this lock and we got it home and opened the box we said “oh this looks hard to install” but we said we can do it and we found out that it was VERY easy to install! The lock has been working perfect since day one! Even our neighbor bought one also. If you’re looking for a lock then this is the one!
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, June 30, 2025
Thank you for sharing your experience! We’re glad the installation was easier than expected and that your lock has been working perfectly. Love that your neighbor joined the Lockly family too!
If you need anything, we’re here:
📧 help@lockly.com | 📞 669-500-8835
If you need anything, we’re here:
📧 help@lockly.com | 📞 669-500-8835
Written by a customer while visiting lockly.com