Customer reviews from lockly.com
Lockly - Original Vision Smart Lock Video Doorbell
Average customer rating
4.8
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
446
4 Stars
84
3 Stars
25
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
498 out of
512)
Customer Reviews for Lockly - Original Vision Smart Lock Video Doorbell
Customer Rating
5
Love my Lockley
on July 24, 2024
Posted by: Keri
from Topeka, Kansas
Gender:Female
I've had my lockley for a couple years. Have had no issues and love how easy it is to program and work. I highly recommend above the ring doorbell. I've had both and this one is off much better quality.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
3
Lockly Vision
on August 9, 2024
Posted by: Ashmore
from Florida
Gender:Female
I like the Lockly Vision, however I am still trying to get fingerprints saved and the internet box set up, still not having any luck.
I would recommend this to a friend!
Response from lockly.comBy Ashley L., Lockly Customer Service, August 21, 2024
Hello,
I am sorry to hear that you are having trouble with your lock. It looks like we have reached out to you via email multiple times to get this resolved but have been unsuccessful. Please feel free to contact us directly so we can best assist.
Thank you!
I am sorry to hear that you are having trouble with your lock. It looks like we have reached out to you via email multiple times to get this resolved but have been unsuccessful. Please feel free to contact us directly so we can best assist.
Thank you!
Written by a customer while visiting lockly.com
Customer Rating
5
Great lock system
on August 11, 2024
Posted by: Vince D
from Home
Gender:Male
Love our LOCKLY Vision. Programable to open when you want. Assign codes or fingerprints or just unpick from your phone. Awesome system extremely happy with it.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
4
Works as expected!
on August 14, 2024
Posted by: Rtistic1
Gender:Female
We purchased the Lockly lock because our previous lock required us to be only Bluetooth enabled, which means we had to be within 10 feet of the lock and we needed a tag to unlock the door.
The ability to have multiple options such as fingerprint, oun and key options are great! The responsive of the pin and the fingerprint is excellent!
I like the fact I do not need a cloud account to be notified! Please only make that optional and never required.
I would have given 5 stars but I don't like the fact I have to directly connect the hub to our modem/router and would prefer a wireless wifi connection.
Outside of that, the product works well!
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great feature
on August 19, 2024
Posted by: Jim Bowie
from Acworth, Ga
Gender:Male
I bought a month ago and very satisfied with it. Even if I am away I can see who is at the door.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great features
on September 1, 2024
Posted by: Bhatch
from Elko, Nv
Gender:Male
The door bell works great. I enjoy the features that it has to offer.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Lockly Vision Video Doorbell
on September 3, 2024
Posted by: SushilChak
from Melbourne
Gender:Male
I bought this a month ago and I am very happy with this product. This lock comes with a video feature which is great to monitor whoever is at the front door. It has a doorbell feature which is great so you do not need a secondary doorbell. The Lockly app works great and provides all the features you need to control the lock. Overally it is a great smart lock and would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Intuitive
on September 5, 2024
Posted by: Mason
from Wimberley, TX
Gender:Male
Easy to install, easy to set up, and easy to manage with the app. My wife feels much safer in the house with the video feature.
I would recommend this to a friend!
Written by a customer while visiting lockly.com