Customer reviews from lockly.com
Lockly - Original Vision Smart Lock Video Doorbell
Average customer rating
4.8
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
446
4 Stars
84
3 Stars
25
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
498 out of
512)
Customer Reviews for Lockly - Original Vision Smart Lock Video Doorbell
Customer Rating
5
Great smart lock option
on December 28, 2022
Posted by: Nard
from San Diego
Gender:Male
Excellent smart lock option that does everything advertised. Was able to install quickly and easily. Works flawlessly.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
3
No deadlock feature
on January 3, 2023
Posted by: Jools7
from Melbourne Australia
Gender:Female
Yes I know these are made in the US where deadlocks are illegal, but how about an add-on for Aus? Very misleading calling it a deadbolt when the can’t deadlock it! I had to add another lock to get this feature.
No, I would not recommend this to a friend.
Response from lockly.comBy Customer Solutions, January 9, 2023
We are so sorry our locks did not meet your needs. We appreciate you providing your feedback as we're always looking for ways to improve our products and services. While this is not a feature we currently have available, our engineer team is happy to review your suggestion and consider it in the future. If there is anything we can help with, please email us at help@lockly.com or give us a call at 669-500-8835, and we'll be happy to help.
Written by a customer while visiting lockly.com
Customer Rating
5
Love this lock!
on January 11, 2023
Posted by: Lilly
from Miami, Fl
Gender:Female
I'm so glad I purchased this lock, I love the fingerprint feature , since I can never find my keys. It's effortless and if I have groceries , I don't have to be fidgeting trying to open the door. I also like that it alarms if not closed properly. It also has a pass code option, and a key option too. I like that I can see on my phone if door has been left unlocked, and who's coming in and out of the home.it also records video for door tampering. It looks very nice also, sleek and it matches great with my door. All in all I'm very happy with this purchase. However I wasn't aware there was a dementia Lockly, I wish I would have seen it, since my father suffers from dementia, and its a concern with him opening the door.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Amazing smart Lock
on January 23, 2023
Posted by: She d
from New Jersey
Gender:Male
The tech lead had a thorough knowledge of the problem
She resolved with top notch
She resolved with top notch
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great inovative lock
on January 23, 2023
Posted by: gcheeseman
from Yardley, Pa
Gender:Male
I purchased this lock about 8 months ago and recently had an issue with the fingerprint entry. After contacting support Lockly sent me a new lock. I have several children and having the fingerprint entry makes it so easy for my children to enter the home without having to worry about a key. Thank you Lockly.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Great Product!
on January 24, 2023
Posted by: Hitch
from Washington, Mi
Gender:Male
Was a little skeptical at first of how well it would work but I am very impressed. I have several people that have specific codes they use to enter which allows me to know who’s come into my house. The camera works great and the ability to communicate is awesome. Will buy again.
Written by a customer while visiting lockly.com
Customer Rating
4
Almost Perfect
on January 24, 2023
Posted by: reaj
Gender:Male
I bought three of these for my rental properties. I would have given this product 5 stars if not for its poor night vision camera, most importantly, its lack of IFTTT support. I hope these can be addressed.
Apart from those, I'm impressed with it.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Excellent product
on January 30, 2023
Posted by: Ryan
Gender:Male
I brought this product 2 months ago. And it meets all I want for a safety lock. I added the fingerprint of all my family members. And it can even create temporary passcode to showcase our friends!
I would recommend this to a friend!
Written by a customer while visiting lockly.com