Customer reviews from lockly.com
Lockly - Original Vision Smart Lock Video Doorbell
Average customer rating
4.8
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
446
4 Stars
84
3 Stars
25
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
498 out of
512)
Customer Reviews for Lockly - Original Vision Smart Lock Video Doorbell
Posted by: Stephen S
from Tn
Gender:Male
Verified Purchase:Yes
I was blown away at the quality and accuracy of this product. The experience from start to finish was top notch - the product and install is super simple.
Only issue I have is the touch screen is either really delayed or something is wrong with it. It was such a great user journey though I don’t even notice :)
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Awesome!
on July 1, 2022
Posted by: Yvi.
from Houston Texas
Exceeded our expectations of performance. It’s awesome that you have so many options to unlock the door, fingerprint, key and app. And the doorbell that rings to your phone. I recommend lockly.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Very fancy and safe
on July 3, 2022
Posted by: Maggie
from Florida
Gender:Female
I actually brought this a year ago and it’s still the best decision I’ve made!
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
No more lost keys... no keys at all! Amazing!
on July 5, 2022
Posted by: Benj98
from Wellington
Gender:Male
Awesome product! I get notifications from anywhere. I never use a key anymore... best thing on our front door
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Posted by: EBTexas
from Texas
Gender:Female
Verified Purchase:Yes
What a great product! Easy to install. Works like a charm. You have to take the time to learn all of the different options (I'm still trying to figure out how to get the fingerprint one to work), but it meets our needs for sure.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5
Technical services
on August 3, 2022
Posted by: Gamini195
from St. Petersburg, FL
Gender:Male
Sol was fantastic tech support. She was prompt call me time I requested and within 15 min she solve all issues I had. I highly recommended all LOCKLY products.
Products also very reliable close my door within 30 seconds door is locked. Open with groceries no problems just need one fingerprint and one finger door open.
Products also very reliable close my door within 30 seconds door is locked. Open with groceries no problems just need one fingerprint and one finger door open.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Posted by: Eric7719
from Oakland
Verified Purchase:Yes
Lock controls work well, video/audio quality is not very good. Batteries are draining quickly. Wished I could return this one for the solar one. It uses 8 AA batteries. Will probably only last our business 4 weeks.
No, I would not recommend this to a friend.
Response from lockly.comBy Customer Solutions, August 12, 2022
We apologize for any issues you are having with your lock and any inconvenience it has caused. Your satisfaction is very important to us and we would like to get more details of the problem and provide troubleshooting to resolve the issue. Please email us at help@lockly.com or give us a call at 669-500-8835, and we'll be happy to further assist you.
Written by a customer while visiting lockly.com
Customer Rating
5
Love the auto lock feature.
on August 16, 2022
Posted by: New homeowner
from Clermont, Florida
Gender:Female
The auto lock feature is ideal when you have teenagers that forget to lock the door at night. This gives me peace of mind and additional security.
I would recommend this to a friend!
Written by a customer while visiting lockly.com