Customer reviews from lockly.com
Lockly - Vision Video Doorbell Smart Lock Deadbolt Edition - Satin Nickel
Average customer rating
4.8 out of 5
4.8
(618 Reviews)
Open Ratings Snapshot
Rating breakdown 618 reviews
5 Stars
502
4 Stars
90
3 Stars
25
2 Stars
0
1 Star
1
98%of customers recommend this product. 
(
557 out of 571
)
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Customer Reviews for Lockly - Vision Video Doorbell Smart Lock Deadbolt Edition - Satin Nickel
Customer Rating
5 out of 5
5
great lock
on October 24, 2022
Posted by: pppppp
from Las Vegas
Gender:Male
i’m so happy good quality good design good price I like it
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Works well
on October 25, 2022
Posted by: W Hag
Gender:Male
Verified Purchase:Yes
Works as described. I bought and installed two - front and back doors.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Best door lock ever
on October 26, 2022
Posted by: Cam123
from Birmingham al
Gender:Male
Great door lock. Fingerprint reader is awesome! Definitely best door lock I’ve purchased.
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Great smart lock with extra features
on October 28, 2022
Posted by: Roger1
from New Jersey
Gender:Male
Have this for a few months now and am very impressed.
It’s loaded with the features that are needed the most.
I like it so far.
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Garage side door lock
on October 28, 2022
Posted by: Raimin
from Salisbury,MD
Gender:Male
I always worried about whether I locked the side door to my garage. There had been some break in’s around this area so I knew I needed the best deadbolt installed with monitoring with my Wi-Fi. Now I can relax knowing the door is secure all the time
I would recommend this to a friend!
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Obsessed with my lockly.
on October 30, 2022
Posted by: Anonymous
from Wellington, fL
Gender:Female
Hi I moved to a new apartment and had my Lockly installed, I loved all the features the app offers. One of my favorites is when it records when there’s an attempt to enter, either via key or wrong passcode. I can also see what’s going on outside my door at any given time. Lastly each person has its own code and you can see when they enter or leave the house which helps me know when my son leaves and comes back from school.
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting lockly.com
Customer Rating
4 out of 5
4
Worth the buy.
on November 4, 2022
Posted by: Joan090
from Regina sk
Gender:Female
I bought this lockly about a couple of months ago, i was hesitant at first becaise of its price but guven its features, its exactly what i need for the kind if lifestyle i have. I work two full time jobs and its so hard to get an appointment with anything that has to do with repairs in the house or whatever. Because of this lockly vision, i can now book an installation or repair at anytime even if im not at home all i had to do was just create an access code for them and i can set it tup till when and i can always change it when i want. And also when im at home and im at the farther end of my house, if i have a guest all they had to do was just ring tye doorbell. I can always check who is at the door when someone is knocking. I only gave it a four star instead of five because it almost have everything i need except for this one, A MOTION SENSOR, It would have been a perfect lock of only this lock would have a sensor in that way even if no ine is pressing the doorbel i can always check and i would know of and when is someone is at the door or just sinoly standing there. Is there a way we can add that on existing vision locklys since we paid a whole lot more? Just thinkinh out loud. Other than that overall its 90% to good to be true lock
I would recommend this to a friend!
User submitted photo
User submitted photo
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Response from lockly.comBy Customer SolutionsDecember 14, 2022
Thanks for your review! We are happy to hear you are loving your new lock! We really appreciate you taking the time to share your feedback as we're always looking for ways to improve our products and service. While there is no way to add motion detection to the Vision lock, we just released the Vision Elite which has motion detection as well as night vision. The lock is sold exclusively at Best Buy currently, but we would be happy to assist you in an return and you can purchase the lock from Best Buy directly. Please email us at help@lockly.com or give us a call at 669-500-8835, and we will be happy to assist you.
Written by a customer while visiting lockly.com
Customer Rating
5 out of 5
5
Micah helps me
on November 7, 2022
Posted by: Ronald
from Waterford CA
Gender:Male
After some time my Lockly lock lost connection and I could not reconnect.
Micah was extremely proficient in getting me reconnected. Thank you Micah!
I would recommend this to a friend!
Written by a customer while visiting lockly.com
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