Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,872 Reviews)
Rating breakdown 5,872 reviews
5 Stars
4,607
4 Stars
965
3 Stars
202
2 Stars
46
1 Star
52
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
finger print sensor
on July 20, 2025
Posted by: ShadowQ
[This review was collected as part of a promotion.] The finger print sensor on the screen is the best feature I have seen on a phone. It would be nice if the front camera i is also hidden behind the screen. Another one is the photo assist feature that uses Galaxy AI. It is very helpful for my work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera sounds great playing music
on July 19, 2025
Posted by: Beedaddy
[This review was collected as part of a promotion.] Its alot to get used to but 100 percent worth it has helped me in school so much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I've been looking for!
on July 19, 2025
Posted by: Rockygirl13
[This review was collected as part of a promotion.] I have started learning how to use the new Galaxy AI program on my Samsung Galaxy S25 and I am in love with the whole thing! It's smooth durable and fits my hands perfectly!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone
on July 19, 2025
Posted by: Cascade
[This review was collected as part of a promotion.] Phone's pretty good; though I don't use the Galaxy AI at all. Camera is great, battery life is solid, and I really appreciate that Samsung allows you to remove the default apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New features
on July 19, 2025
Posted by: Concon
[This review was collected as part of a promotion.] Still learning all the new features of the phone. Translation is great. Had to reset some notification sounds which was a pain. Eager to learn all this call do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Finger print lock takes few tries to work
on July 19, 2025
Posted by: iMMAgeTRICh
[This review was collected as part of a promotion.] I live the AI feature, use it all the times and it perfect
Value
3
Response from Samsung USBy R&R Team, July 21, 2025
Hello there iMMAgeTRICh, thank you for providing feedback on your Samsung Galaxy S25. We are happy to hear that you have been so pleased with the usage of Galaxy AI, and finding it to work so ideally for your needs. We have provided a link to an article to help you resolve your frustration with the fingerprint reader of your device. We also recommend enabling the touch sensitivity setting if you are using a screen protector with your device to help you with the fingerprint reader. We have lastly, provided a link to the Samsung Support Team if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on July 19, 2025
Posted by: Samsung
[This review was collected as part of a promotion.] Love all the fancy features. Very nice camera and pictures and perks are the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic product 10/10
on July 19, 2025
Posted by: Chillymac
[This review was collected as part of a promotion.] No notes whatsoever. This is the best phone i have Ever had!
Value
5
Written by a customer while visiting Samsung US