Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,872 Reviews)
Rating breakdown 5,872 reviews
5 Stars
4,607
4 Stars
965
3 Stars
202
2 Stars
46
1 Star
52
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Sleek, Modern, & Fast
on August 10, 2025
Posted by: JillofallTrades
[This review was collected as part of a promotion.] This phone is classically Samsung with all the things you're used to, including longevity (beyond 2 years!) and durability without the extra weight. Switching from my S23 was so easy with the Smart Switch app and it even fits the S23 case, which sits nicely in any pocket. Galaxy AI is an added bonus with a lot of promising functions.
I primarily use my phone for emails, texting, web browsing and playing games. I also use it for apps like Pinterest and Amazon Prime, and I always take quality photos and short videos with it.
I primarily use my phone for emails, texting, web browsing and playing games. I also use it for apps like Pinterest and Amazon Prime, and I always take quality photos and short videos with it.
I've been a long-time user of Samsung phones and prefer them over other brands for their technical customizable features and versatility. It's a great phone for detail-oriented, techy customers who like to personalize everything. Despite their durability (mid-range,) I would not recommend them for children unless they are in a high-end protective case with screen protection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on August 10, 2025
Posted by: Heather
[This review was collected as part of a promotion.] I love asking my AI questions and get answers I actually understand. It helps me navigate through my life with ease. I love the new AI.
I have always been a Samsung person and will always be. I love the set up, the ease of finding things and creating.
Never a slow game or show.
Samsung will always be my number 1
I have always been a Samsung person and will always be. I love the set up, the ease of finding things and creating.
Never a slow game or show.
Samsung will always be my number 1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not yet there.
on August 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] No big changes from 23 to 25.
AI is in all these models anyway.
AI is in all these models anyway.
Disappointed
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Hi there Andredjlima, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know that it can take time to adjust to the updated software and capabilities of your device. We have provided a link to the complete manual for your device to help you discover all of the enhanced capabilities of your device, and integrate them in to your usage. We have also shared a link to the Samsung Support Team to assist you with any questions that may come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing powerhouse with a slim look
on August 10, 2025
Posted by: Exoqlol
[This review was collected as part of a promotion.] The galaxy AI is amazing.
I must say, the phone's sleek design immediately caught my attention. The display is incredibly vibrant and makes everything look so clear and crisp, enhancing my viewing experience. I'm particularly impressed with its long-lasting battery life, which easily gets me through a full day of heavy use. The camera takes stunning pictures, capturing every detail with remarkable clarity and color accuracy. Overall, it's a phone that seamlessly blends style, performance, and incredible power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device runs like a champ
on August 10, 2025
Posted by: PeaceToPeaches
[This review was collected as part of a promotion.] I HAD a Samsung A53 5G, but the games I was playing on it were overheating my phone and I was running out of space.
THIS- (Samsung S25 256GB) has been a dream phone of mine for a while now with having wanted an (S Series) phone since the (S8) came out.
From booting up to running games at their highest quality, it hasnt let me done yet.
I downloaded all the apps I had from my previous phone and STILL have room without anything becoming congested or lagging too badly.
I would recommend this phone to anyone who needs a gaming phone, a powerful day-to-day phone, or a work phone to hold all your notes, emails, and messages- this is the phone for you.
THIS- (Samsung S25 256GB) has been a dream phone of mine for a while now with having wanted an (S Series) phone since the (S8) came out.
From booting up to running games at their highest quality, it hasnt let me done yet.
I downloaded all the apps I had from my previous phone and STILL have room without anything becoming congested or lagging too badly.
I would recommend this phone to anyone who needs a gaming phone, a powerful day-to-day phone, or a work phone to hold all your notes, emails, and messages- this is the phone for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has all these features im still finding
on August 10, 2025
Posted by: Morrie
[This review was collected as part of a promotion.] I use my phone mainly for appointments, keeping notes. I like the fact that it automatically removes spam texts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 10, 2025
Posted by: Nic856
[This review was collected as part of a promotion.] This phone is super sleek and fast it has everything you need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 review
on August 10, 2025
Posted by: WeebieLoc
[This review was collected as part of a promotion.] I love my new S25 for so many reasons. It's sleek, light weight with an amazing camera. The new galaxy AI is so helpful with anything. Looking forward to my next purchase
Value
5
Written by a customer while visiting Samsung US