Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,870 Reviews)
Rating breakdown 5,870 reviews
5 Stars
4,605
4 Stars
965
3 Stars
202
2 Stars
46
1 Star
52
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Amazing phone all around. No complaints. .
on August 17, 2026
Posted by: Fuzz123
[This review was collected as part of a promotion.] I’m very impressed with my Galaxy S25. The phone is fast, smooth, and reliable, with an excellent display and great camera quality. I especially like how easy it is to use, the powerful performance, and the Galaxy AI features. The compact design makes it comfortable to hold while still giving me everything I need from a premium smartphone. Overall, the Galaxy S25 is an excellent phone, and I’m very happy with my Samsung experience. I would definitely recommend it to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 review
on August 17, 2026
Posted by: Natalie
[This review was collected as part of a promotion.] I chose the S25 as an upgrade from my S10+. I had the S10+ for many years and was weary about upgrading. The S25 was an amazing upgrade. I stuck with the same series since I know it well. The battery life is SO great, the phone is lightweight and durable, all the normal basic features are great. I am not very tech savvy at all and this series is SO easy to manage!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25, no planning to upgrade.
on August 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose s25, because it is good to use at easy. Perfect size, weight, and all the features that i need. No planning to upgrade, so far so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S 25
on August 17, 2026
Posted by: Juliflowergirl
[This review was collected as part of a promotion.] Great product, easy to use. Love the design. Good quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just over all great phone
on August 17, 2026
Posted by: Semimaru
[This review was collected as part of a promotion.] From the features to the custom ability, just so many things to love about the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The speaker sucks
on August 17, 2026
Posted by: Prettyss25
[This review was collected as part of a promotion.] The speaker doesn't work have to use speaker phone
Value
3
Response from Samsung USBy R&R Team, August 19, 2026
Hi there Prettyss25, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We completely understand how frustrating it is when you rely upon a specific feature for your device, and it is not meeting your expectations. We have provided a link to a troubleshooting guide to help you with the speaker of your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Prefect phone
on August 16, 2026
Posted by: AuburnArt
[This review was collected as part of a promotion.] I chose the s25 for the camera and it has been really good and nice for how I use it. Also oneUI is really good and fast even in the beta's, the customizable and 120hz screen. Best phone for my uses.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Super sensitive screen, "at tines"
on August 16, 2026
Posted by: Shiprex
[This review was collected as part of a promotion.] I've found the phone screen hypersensitive and prone to not waking up all the time on movement oe opened cover.
Value
4
Written by a customer while visiting Samsung US