Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,875 Reviews)
Rating breakdown 5,875 reviews
5 Stars
4,610
4 Stars
965
3 Stars
202
2 Stars
46
1 Star
52
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4
New Galaxy S25
on October 10, 2025
Posted by: Gena25
[This review was collected as part of a promotion.] I use my phone for emails, texting, photography, games, phone calls, and occasional streaming. While I love the S series phones, I'm not so in love with this one. My last phone was S23 Ultra. I absolutely loved everything about it, but it was very heavy. I thought I'd like this smaller phone, but I really miss the larger screen, and the sharp clear photos! I'm sorry that I got this smaller phone because I cannot get used to it at all!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nothing fancy
on October 10, 2025
Posted by: Renen80
[This review was collected as part of a promotion.] Streaming, gaming, communication mostly. It is small and that is annoying.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hi there Renen80, thank you for your feedback on your Samsung Galaxy S25. We know our customers have a range of needs and wants from their chosen device, and that display size is an important part of that experience. We do our best to provide a range of options to meet these preferences, and if the larger display size is important to you, we have the Samsung Galaxy S25+ and Galaxy S25 Ultra available. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Will always choose samsung
on October 10, 2025
Posted by: SteamPig
[This review was collected as part of a promotion.] Love ask of your phones, started in the galaxy 3 and have been hooked since. Galaxy Ai is so easy to use and makes everything easier. I can't wait to see what you come up with next because I can guarantee i will not be leaving. Colors are awesome and the os it super simple to use and customize. Love what you have been giving us.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on October 10, 2025
Posted by: MeraMae
[This review was collected as part of a promotion.] This is my first flagship Galaxy phone. It has been amazing. I find myself useing Galaxy AI way more than I ever used Siri on my iPad.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the features, and more!
on October 10, 2025
Posted by: Sytesleet
[This review was collected as part of a promotion.] This phone has it all! From knowing when you should do your taxes, to GALAXY AI!!! this AI does it all! Ask it anything and instantly it will give you what you've been searching for. If it doesn't, it will create it for you!! I couldn't believe this phone has all that technology and even news that is custom made for me and my liking! Samsung, I will forever only purchase your products!!! Thank you!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has done it again!
on October 10, 2025
Posted by: Samsunguser123
[This review was collected as part of a promotion.] My new Samsung has been wonderful! With each release of their new models, Samsung continues to improve and add features. The phones stability and features are perfect. Picture quality is A+. It stays charged longer and thr face unlock feature as well as Gemini make work and life seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable and tech forward
on October 10, 2025
Posted by: SylvyC
[This review was collected as part of a promotion.] This is my 4th galaxy S series phone and as always it is a great device with amazing camera and very reliable.
Galaxy AI implementation for photo editing is super easy and much better than what is offered by my friend's iphones
Galaxy AI implementation for photo editing is super easy and much better than what is offered by my friend's iphones
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
this phone is ok Almost that same as my previous S
on October 10, 2025
Posted by: ElverGazo4u
[This review was collected as part of a promotion.] This phone feels the same as my old S21
The camera is not that great for the price. I have a s9plus that takes better pictures,
The only thing I like the most is the 256 gigabytes storage.
The camera is not that great for the price. I have a s9plus that takes better pictures,
The only thing I like the most is the 256 gigabytes storage.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hi there ElverGazo4u, thank you for your feedback on your Samsung Galaxy S25. We know that upgrading can take time as you adjust to the changes and upgrades in the software of your device. We have provided links to help you have the best possible experience with your device. We have provided a link to an article to help you with different camera settings and features for the most amazing photos and videos. We have also provided a link to the complete manual for your device to help with features like Galaxy AI. We have lastly, shared a link to the Samsung Support Team if you have any questions or continue to experience frustrations with your camera. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US