Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,875 Reviews)
Rating breakdown 5,875 reviews
5 Stars
4,610
4 Stars
965
3 Stars
202
2 Stars
46
1 Star
52
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
Great Phone
on October 23, 2025
Posted by: Medranofam
[This review was collected as part of a promotion.] Galaxy AI makes creating reminders as easy as it gets. The phone runs smooth and battery life is more than adequate.
Value
5
Response from Samsung USBy R&R Team, October 27, 2025
Hey Medranofam, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that you are finding great uses for Galaxy AI and that it is helping you with daily tasks. We have provided a link to the complete manual for your device to help you with additional capabilities of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
A great upgrade that allows more freedom
on October 23, 2025
Posted by: disturb
[This review was collected as part of a promotion.] Galaxy AI in the new S25 is great since it's features are optional and not forced upon the user, you can pick which features you want to use and when, The phone runs very smoothly as well and allows the user to run most programs with no issue.
Value
5
Response from Samsung USBy R&R Team, October 28, 2025
Hey Disturb, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear that you are enjoying the usage of your device, finding it to run smoothly, customizable. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4
The s25 has great zoom in camera quality
on October 23, 2025
Posted by: Concertgoer
[This review was collected as part of a promotion.] I use my galaxy s25 for everyday personal use, especially for going to concerts. This is why the s25's zoom in quality is especially great for me and i love how galaxy ai enhances the quality if it is grainy or low lighting
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone, so easy to use!
on October 23, 2025
Posted by: MCgirl
[This review was collected as part of a promotion.] My phone is the best purchase I have ever made. No regrets! So simple to use, has great features, camera features are the best. I can watch movies on my phone. Texts and emails are a breeze, and not to mention the ability to chat face to face on your phone whenever you want without any issues. If I feel like playing games, it's a breeze. Could not go a day without my phone. Love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
OK for telling time
on October 23, 2025
Posted by: Chickenman
[This review was collected as part of a promotion.] Works OK. Just use for messaging Galaxy AI. A little small for online gaming
Value
3
Response from Samsung USBy R&R Team, October 23, 2025
Hey Chickenman, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are having a good experience with your device, and that it aligns well to your usage preferences. We have provided links to additional resources to help you discover additional features, best align the settings to your preferences, and answer any questions that may arise during usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on October 22, 2025
Posted by: Mgmalle1
[This review was collected as part of a promotion.] I had to replace my S22 with newer model S25, and I am very pleased with it. Better camera faster speeds and longer battery life. Galaxy AI is great, too!
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hey Mgmalle1, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are finding this device to be faster, have a longer battery life, and have a better camera than your previous device. Please, reach out to us again in the future any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need
on October 22, 2025
Posted by: krush1978b
[This review was collected as part of a promotion.] My Samsung Galaxy S25 is an amazing phone for everything I need it for. It takes excellent photos and has great connectivity when out and about. The Galaxy AI is very intuitive, and it's great for watching videos.
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hi there Krush1978b, thank you for your feedback on your Samsung Galaxy S25. We love hearing that you are having such an excellent experience with your device, and that Galaxy AI has been so intuitive for your needs. Please, reach out to us again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy is Best
on October 22, 2025
Posted by: Starstuff
[This review was collected as part of a promotion.] I use the Galaxy AI to get answers to questions. I have purchased Galaxy models for many years due to dependability.
Value
5
Written by a customer while visiting Samsung US