Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,874 Reviews)
Rating breakdown 5,874 reviews
5 Stars
4,609
4 Stars
965
3 Stars
202
2 Stars
46
1 Star
52
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Posted by: Dommy
Expertise:Intermediate
Verified Purchase:Yes
Absolutely love everything about this phone! Will not be going back to fruit phone ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 3, 2026
Hey Dommy, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing how much you love your new device, and that you are finding it so easy after using different operating systems in the past. We have provided links to resources to help you discover all of the amazing capabilities on your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Product Manuals
https://www.samsung.com/us/support/downloads/
Product Manuals
https://www.samsung.com/us/support/downloads/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from VA
Expertise:Expert
Verified Purchase:Yes
Great balance of features, design and size. The mint is also a fantastic color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 4, 2026
Hello Ian R, thank you for your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are pleased with the capabilities, design, appearance, and size of your new device. We would love to hear from you again in the future if you ever have questions about your device, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Wendy
from Dickson, TN
Expertise:Expert
Verified Purchase:Yes
It's quite small but works great we didn't pay close attention to the screen size when we ordered the phone other than that we love Samsung phones, TV an sound bar
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 26, 2025
Hey Wendy, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that you are enjoying the capabilities of your new device. We do our best to provide a range of options to best align to your preferences including display size. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about your device, or options available to add to your ecosystem. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Richard
Verified Purchase:Yes
Great phone with excellent features. Was easy to transfer everything from my Galaxy S10.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, March 6, 2026
Hey Richard, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are so pleased with the inital transfer of data, setup, and usage of your device. We have provided a link to the complete manual to help you finalize the alignment of the settings to your preferences, and discover features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Taichou
Expertise:Expert
Verified Purchase:Yes
This is a vast improvement over my previous phone. The battery life is improved significantly. The fingerprint sensor and face recognition are leagues better than the previous phone I had (S22). Depending on phone usage I can go days without charging my phone. I have not been disappointed by the experience I've had so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 6, 2026
Hey Taichou, we appreciate your feedback on your Samsung Galaxy S25. We couldn't be happier to hear that you are finding this device to be a great update from your previous device, that you are seeing improved battery life, and more refined features and usage. We have provided a link to the Samsung Support Team for your convenience to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Brandi
from Macon, IL
Expertise:Expert
Verified Purchase:Yes
This was an upgrade for my daughter and she loves the color!
I would recommend this to a friend!
Features
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TCat
from San Francisco, CA
Verified Purchase:Yes
This is my 3rd Samsung Galaxy phone; my last phone was a S10 which I had for 6 years & was still working fine. But I decided to upgrade. I am still learning how to take advantage of all its features and so far, very happy with it! Glad I made the jump :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Samsung device owner
from Fort Lauderdale
Expertise:Expert
Verified Purchase:Yes
I chose this model because I wanted a smaller phone. This is very light and easy to use. Along with having a small phone, the battery is also small.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US