Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,873 Reviews)
Open Ratings Snapshot
Rating breakdown 5,873 reviews
5 Stars
4,608
4 Stars
965
3 Stars
202
2 Stars
46
1 Star
52
87%of customers recommend this product. 
(
141 out of 162
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
I love my Galaxy!
on March 13, 2026
Posted by: AndiWV
[This review was collected as part of a promotion.] I love my GalaxyS25. After years using the competition's devices, I'm glad to say my switch to Samsung has been wonderful. I use my phone to play music while working, driving and at home, to check local and national news, local weather, and internet searching. I also use it to play games and stream videos from my favorite creators. I've had zero problems using the device; it's simple to use and easy to navigate. I really like the new AI features and have found them very helpful in assisting with composing e-mails and texts. I'll never go back!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty Basic
on March 13, 2026
Posted by: NotImpressed
[This review was collected as part of a promotion.] I don't like the deleted notification lights from my previous Galaxy... I don't use the AI and I loathe Bixby (it should be easier to disable).
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy s25
on March 13, 2026
Posted by: Koalalover
[This review was collected as part of a promotion.] I love my Galaxy s25 because I get to stream videos and movies on YouTube, Hulu, Paramount Plus, and Fandango at home. I also like playing Minecraft and puzzle type games. I also use my Galaxy s25 to capture beautiful and wonderful sunset pictures and I like the different modes the camera offers for the Galaxy s25. Other things I use my Galaxy s25 for is submitting job applications and texting family members from time to time. Another useful tool is having an app for my job that allows me to clock in and out, take breaks, and have access to early funds for the instant pay feature. I also love how you can edit your audio and change the keyboard to different colors. I also enjoy listening to music on my galaxy s25 device on the regular.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Small enough to comfortably fit in your hand
on March 13, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] I really like the small form factor of the S25. I used to have S20+, but that phone had a nice curvature to it, so even with the case it didn't feel big. I used to like bigger screens, but i think i want a smaller device to lag around. And now the phones come with Galaxy AI, so less typing is needed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features and is very lite
on March 13, 2026
Posted by: Uscmonk
[This review was collected as part of a promotion.] I use the Galaxy AI sometimes to look up sports and do other things such as stream things.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone the clearest pictures and it fas
on March 13, 2026
Posted by: bigcountry
[This review was collected as part of a promotion.] Hands free in my truck is 💥💯 and the gps is always on 💫 and when I asked the internet for something the information is on ❤️💯👍💫 it help fix my truck so YESSSSSSSS 🥰😍🥰😍😍🥰🥰
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent performance and AI
on March 13, 2026
Posted by: MaxGalaxy25
[This review was collected as part of a promotion.] I am very happy with my Galaxy S25. The screen is amazing and the battery lasts all day. I love using Galaxy AI because it helps me with everything and makes the phone very easy to use. It is the best device I have ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great. I love all the features it ha
on March 13, 2026
Posted by: Bananas4jack
[This review was collected as part of a promotion.] This phone is amazing. I love all the features especially the Galaxy AI features. It helps me with everything!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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