Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,870 Reviews)
Rating breakdown 5,870 reviews
5 Stars
4,605
4 Stars
965
3 Stars
202
2 Stars
46
1 Star
52
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4
S25 photos are tops
on August 25, 2026
Posted by: StarGunder
[This review was collected as part of a promotion.] I choose the Samsung S25 for the amazingly sharp and vivid photos and videos. I was hesitant to even try a Pic of constellations when I was watching for Persieds meteors. But I was out there for hours and experimented. Got decent captures of Caseopia and others. Around each major star were 5-10 others in view. And that was only 50 miles from downtown Dallas.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxy
on August 25, 2026
Posted by: BookDragon91
[This review was collected as part of a promotion.] Im new to the samsung Galaxy phones. I use to only have Iphones. The galaxy has so many more advantages.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I chose a great device... until it wasnt.
on August 25, 2026
Posted by: HorstNordfink
[This review was collected as part of a promotion.] Let me start out by stating that this is a very nice device; The AI tools that come with it are genuinely useful, the cameras produce crisp video/images, the built in speaker is louder than expected, and the display is beautiful...... when it worked.
11 months into owning my s25 it fell off my lap onto a carpet while I was sitting down in a computer chair (approx. 2 ft) and despite having a nice case and screen protector on it a bunch of green lines ran through the screen on impact and the display never worked again. I could hear notifications, I even got a flash of white from the screen and haptic feedback whenever I tried to restart it. I didnt abuse the hell out of my phone for the 11 months leading up to the incident either so it was forsure a manufacturer defect. I chose a flagship phone from a reputable manufacturer thinking things like that wouldn't be likely to happen but I heard someone else in the mobile store talking to an employee about their s25 screen not working. Probably coincidence but still.
Thank God for the manufacturer warranty because otherwise it would have cost 240 dollars through my carriers phone insurance.
Value
3
Response from Samsung USBy R&R Team, August 25, 2026
Hi there HorstNordfink, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We understand how important your device is to you every day for a range of daily tasks, and how important the durability of your device is to you. We are pleased to hear that you have been able to resolve this experience, and we do offer Customer Care+ to help provide the peace of mind to our customers for the longevity of their chosen device. We have provided a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on August 24, 2026
Posted by: Skysav
[This review was collected as part of a promotion.] I Chose galaxy S25 because i own one and i love it. When asked about a phone I always recommend an S series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on August 24, 2026
Posted by: NCborn52
[This review was collected as part of a promotion.] I chose the S25 because it was within my budget, but it has been such a good decision. The switchover was so easy and it has been such a breeze to work with. I use it for everything. I'd love to have a larger one for my aging eyes, but thankful for the ability to have larger fonts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung all day Everyday!
on August 24, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] These phones can't be matched! They are easy to hold, lightweight, and easy to use! The AI features are also fun to use. I definitely recommend Samsung to everyone! Worth the money!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 25
on August 24, 2026
Posted by: Natallia23
[This review was collected as part of a promotion.] I chose to remain my loyalty to all Samsung products. It is very user friendly and alwyas have great deals.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Amazing Phone
on August 24, 2026
Posted by: Lovemyphone79
[This review was collected as part of a promotion.] I use my Galaxy S25 for everything because it fits how I move day‑to‑day. It’s fast, clean, and always on me, so it naturally became my main device for school, work, parenting, and building my brand. I don’t need a laptop or tablet my phone handles it all. I stream all my shows, movies, and videos right on it. Netflix, Hulu, YouTube, TikTok the screen is crisp, the speakers hit, and the battery lasts. I can watch something while I’m cooking, cleaning, riding around, or just chilling. It keeps me entertained without slowing me down. I write assignments, organize my schedule, manage my kids’ routines, and run my women’s empowerment business straight from my S25. Galaxy AI helps me edit, create, and multitask without making things complicated. The camera stays sharp, the apps run smooth, and everything stays synced. My Galaxy S25 isn’t just a phone it’s my everyday tool. It keeps my whole world in one place and makes my life flow easier. Simple, modern, and a little urban just how I like it.
Value
4
Written by a customer while visiting Samsung US