Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7
(5,870 Reviews)
Rating breakdown 5,870 reviews
5 Stars
4,605
4 Stars
965
3 Stars
202
2 Stars
46
1 Star
52
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
5
LOVE THE DEFAULT DOLBY ATMOS & SMART VIEW
on September 11, 2026
Posted by: PIMPSTA
[This review was collected as part of a promotion.] GREETINGS: "I CHOSE" MY SAMSUNG GALAXY S BECAUSE I LOVE THE DEFAULT DOLBY ATMOS BECAUSE IT MAKES MY MUSIC GET LOUDER WITH MORE BASS PLUS ADDED CONCERT HALL SOUND!
I ALSO LOVE TO USE SMART VIEW AS WELL TO CONNECT TO OUR SMART TV'S TO STREAM & BROWSE WHATS ON MY ANDROID DEVICE.
I ALSO LOVE TO USE SMART VIEW AS WELL TO CONNECT TO OUR SMART TV'S TO STREAM & BROWSE WHATS ON MY ANDROID DEVICE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Free Ability to the Customization World!
on September 9, 2026
Posted by: OniTrickster
[This review was collected as part of a promotion.] I chose this phone not only because I'm a fan of the Samsung series, but due to the free will and ability to customize how I want my phone to work! I've had this phone for 2+ years now and still learning more about it everyday and how to utilize it to the max.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone Great price
on September 8, 2026
Posted by: Crazypetlady
[This review was collected as part of a promotion.] I choose this phone as it has Great features and was a good price. Easy to use and good battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
S 25 samsung
on September 8, 2026
Posted by: Usetobeafan
[This review was collected as part of a promotion.] Wasn't happy with this phone. It will be my last Samsung and I have been a die hard Samsung since the s2. I've had every other one since. My favorite was my s10. Haven't been as crazy about them since. More pocket dialing on this one than ever. Pocket protection is on. It's clunky. Then us cellular went to t mobile and they made it unbearable. Moving to pixel next. Can't be any worse.
Value
1
Response from Samsung USBy R&R Team, September 11, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 with us. We completely understand how frustrating it is when your device is not meeting your expectations. We have provided links to resources to help you with the connection of your device to your carrier. We have also provided a link to the Samsung Support Team to assist you with any instances of your device not functioning as intended like the pocket dialing you mention. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 8, 2026
Posted by: Lilypadparkingonly
[This review was collected as part of a promotion.] I was in need of a new phone and carrier. I've been happy with this phone so far. I'm so glad I chose the S25 because it turned out to be exactly what I was looking for. I'm still learning about the phone so I'm having fun trying all the new features. The only reason it doesn't have a 5 star is because I do have some stalling troubles and my phone freezes up once in a while.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy for life!!! Especially s25
on September 8, 2026
Posted by: Wellhung
[This review was collected as part of a promotion.] Ever since Samsung started with the s series I was hooked! It is an amazing piece of tech and frankly its kinda crazy that something as capable, powerful, and elegant can fit in our hands. I chose the s25 for its sleeker size and amazing camera. And when it comes time to upgrade i will most definitely choose the next evolution of s series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Same great quality I expect out of Samsung phones
on September 7, 2026
Posted by: Captamerica
[This review was collected as part of a promotion.] I chose a s25 as an upgrade to my previous s21fe. I like the phone, it works well, snappy, light, durable. I had a problem with the battery on my first s25 but I was able to get it replaced and now it's been *mint
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a fantastic picture
on September 7, 2026
Posted by: Tomob91
[This review was collected as part of a promotion.] The Samsung Galaxy S25 sets a gold standard for compact Android flagships. It delivers elite power, refined design, and seamless software integration, proving that a device does not need a massive footprint to dominate the market.
Ergonomics and Display Quality
Samsung crafted a device that fits naturally in hand. The sleek aluminum frame and flat edge profile make daily handling exceptionally comfortable. On the front, the 6.2-inch Dynamic AMOLED 2X display offers sharp visuals. The 120Hz adaptive refresh rate paired with high peak brightness ensures crisp text, vivid color production, and effortless outdoor visibility even under direct harsh sunlight.
Performance and Efficiency
At its core, the custom Snapdragon 8 Elite processor delivers incredible computational speed and graphical capability. Multitasking is effortless, apps launch instantaneously, and resource-heavy mobile gaming runs flawlessly with minimal thermal throttling. Paired with 12GB of base RAM, memory management is efficient. Battery efficiency is equally strong, easily yielding a full day of heavy productivity on a single charge.
Camera System and AI Smart Features
The triple-camera setup remains reliable across diverse lighting environments. Photos display accurate colors, excellent dynamic range, and rich detail. On the software side, One UI coupled with Galaxy AI introduces genuine utility. Features like real-time translation, live transcriptions, and precise generative photo editing integrated direct
Ergonomics and Display Quality
Samsung crafted a device that fits naturally in hand. The sleek aluminum frame and flat edge profile make daily handling exceptionally comfortable. On the front, the 6.2-inch Dynamic AMOLED 2X display offers sharp visuals. The 120Hz adaptive refresh rate paired with high peak brightness ensures crisp text, vivid color production, and effortless outdoor visibility even under direct harsh sunlight.
Performance and Efficiency
At its core, the custom Snapdragon 8 Elite processor delivers incredible computational speed and graphical capability. Multitasking is effortless, apps launch instantaneously, and resource-heavy mobile gaming runs flawlessly with minimal thermal throttling. Paired with 12GB of base RAM, memory management is efficient. Battery efficiency is equally strong, easily yielding a full day of heavy productivity on a single charge.
Camera System and AI Smart Features
The triple-camera setup remains reliable across diverse lighting environments. Photos display accurate colors, excellent dynamic range, and rich detail. On the software side, One UI coupled with Galaxy AI introduces genuine utility. Features like real-time translation, live transcriptions, and precise generative photo editing integrated direct
Value
5
Written by a customer while visiting Samsung US