Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,870 Reviews)
Open Ratings Snapshot
Rating breakdown 5,870 reviews
5 Stars
4,605
4 Stars
965
3 Stars
202
2 Stars
46
1 Star
52
87%of customers recommend this product. 
(
141 out of 162
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Navy
Customer Rating
4 out of 5
4
I LOVE the camera!
on September 7, 2026
Posted by: Jnail82
[This review was collected as part of a promotion.] I am happy I chose my Samsung Galaxy S25, the camera is everything and MORE than I could ask for! I use my phone for taking lots of photos, the camera is user friendly, and offers editing options that are innovative, and creative.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
By far the best features on this phone
on September 7, 2026
Posted by: Funphonelover
[This review was collected as part of a promotion.] I needed to upgrade to a new phone due to outdated features and I chose this phone for its amazing AI features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Review
on September 7, 2026
Posted by: Rayman
[This review was collected as part of a promotion.] One of the best purchases I've made from last year. It's fast, sleek, has a cool UI, and does everything I need it to do. I'm glad I chose this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never an issue years later still rockin
on September 7, 2026
Posted by: Yodaddy987
[This review was collected as part of a promotion.] Can't beat this phone. Competitor brands batteries do not hold anymore. My batterie still rocks 2 years later no issue other than i use it all day long for work so that is understandable. Solid phone none better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on September 7, 2026
Posted by: RadiantEyes
[This review was collected as part of a promotion.] I chose my Samsung Galaxy S25 because I needed a reliable phone for both school and work. It handles multitasking smoothly when I switch between taking notes, checking emails, and streaming videos during my breaks. The battery easily lasts through a full day of heavy use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is a great device, just to small for my hands
on September 7, 2026
Posted by: allin1
[This review was collected as part of a promotion.] Great for multitasking managing different tabs open running simultaneously to get the job done with no crashes or buffering.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung S25
on September 7, 2026
Posted by: TiredNurse
[This review was collected as part of a promotion.] My Samsung S25 is a very easy device to use. I do everything from playing games to gambling to watching videos. The picture quality is amazing. Best phone I've had. I choose.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone.
on September 7, 2026
Posted by: Busymom
[This review was collected as part of a promotion.] I chose Samsung and will always stick with Samsung because of the amazing camera quality. As a mom I take several pictures and absolutely the camera and their outcomes. I get frequent compliments on my zoom ability for when we take pictures of the moon.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamSeptember 10, 2026
Hi Busymom, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are pleased to hear that you are enjoying the amazing camera quality of your device. We have provided links to resources to help you discover additional features available on your device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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